TechOps-CloudOps-DevOps-Staff

EY; Ernakulam; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

EY Global Delivery Services in India is seeking a Staff CloudOps Engineer with 3–4 years of hands-on experience in AWS and Azure. The role focuses on supporting DevOps through CI/CD pipelines, automation scripting, and container orchestration, while contributing to cloud infrastructure management and operations.

You will implement infrastructure as code with Terraform, monitor health with native tools, and collaborate with CloudOps and DevOps teams.

Qualifications

• 3–4 years in CloudOps, DevOps, or cloud infrastructure support.
• Hands-on experience in supporting cloud platforms like AWS and/or Azure.
• Familiarity with infrastructure automation, CI/CD pipelines, and container platforms.
• Relevant cloud certification (AWS/Azure) preferred.

Responsibilities

• Assist in resolving infrastructure and DevOps‑related incidents and service requests.
• Support CI/CD pipeline operations and automation workflows.
• Implement infrastructure as code using Terraform.
• Monitor platform health using native tools like AWS CloudWatch and Azure Monitor.
• Collaborate with CloudOps and DevOps teams to address deployment or configuration issues.
• Maintain and update runbooks, SOPs, and automation scripts as needed.
• Execute tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes.
• Anticipate and identify risks within engagements and share issues with senior members of the team.
• Confirm that work is of high quality and reviewed by the next‑level reviewer.

Skills

AWS core services

Azure core services

Terraform

Docker

Kubernetes (EKS/AKS)

Helm

Bash scripting

Python

ServiceNow

IAM & VPC/VNet

Tools

Terraform

AWS CloudFormation

ARM templates

Docker

Kubernetes

Helm

GitHub Actions

Azure DevOps

AWS CodePipeline

ServiceNow

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

We are looking for a Staff CloudOps Engineer with 3–4 years of hands‑on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments.

Your key responsibilities

• Assist in resolving infrastructure and DevOps‑related incidents and service requests.
• Support CI/CD pipeline operations and automation workflows.
• Implement infrastructure as code using Terraform.
• Monitor platform health using native tools like AWS CloudWatch and Azure Monitor.
• Collaborate with CloudOps and DevOps teams to address deployment or configuration issues.
• Maintain and update runbooks, SOPs, and automation scripts as needed.
• You will be responsible for executing tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes. You are expected to demonstrate initiative, resolve routine issues independently, and support junior colleagues.
• You will anticipate and identify risks within engagements and share any issues with senior members of the team.
• In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next‑level reviewer.

Skills and attributes for success

• Working knowledge of AWS and Azure core services.
• Experience with Terraform; exposure to CloudFormation or ARM templates is a plus.
• Familiarity with Docker, Kubernetes (EKS/AKS), and Helm.
• Basic scripting in Bash; knowledge of Python is a plus.
• Understanding of ITSM tools such as ServiceNow.
• Knowledge of IAM, security groups, VPC/VNet, and basic networking.
• Strong troubleshooting and documentation skills.

To qualify for the role, you must have

• 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support.
• Hands‑on experience in supporting cloud platforms like AWS and/or Azure.
• Familiarity with infrastructure automation, CI/CD pipelines, and container platforms.
• Relevant cloud certification (AWS/Azure) preferred.
• Willingness to work in a 24x7 rotational shift‑based support environment.

Technologies and Tools

Must haves

• Infrastructure as Code: Terraform (hands‑on)
• CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline
• Containerization: Exposure to Kubernetes (EKS/AKS), Docker
• Scripting: Bash
• Incident Management: Familiarity with ServiceNow or similar ITSM tool

Good to have

• Templates: CloudFormation, ARM templates
• Scripting: Python
• Networking: VPC/VNet basics, load balancers

What we look for

• Enthusiastic learners with a passion for cloud technologies and DevOps practices.
• Problem solvers with a proactive approach to troubleshooting and optimization.
• Team players who can collaborate effectively in a remote or hybrid work environment.
• Detail‑oriented professionals with strong documentation skills.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well‑known brands from across the globe. We’ll introduce you to an ever‑expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long‑term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.