Business Technology Manager Life Sciences R&D
Role Overview
The Business Technology Manager is a senior techno-functional role within ZS's Life Sciences practice, responsible for leading end-to-end delivery of data and technology solutions across Clinical and Regulatory R&D domains. This role combines hands-on technical leadership with client relationship ownership, business development, and team management. The ideal candidate brings deep expertise in pharmaceutical data architecture, cloud platforms, and AI/ML-enabled solutions, paired with the ability to shape strategic engagements, grow accounts, and develop high-performing teams.
Key Responsibilities
Delivery Leadership
- Own end-to-end delivery of data strategy, architecture, and platform engagements across R&D, Clinical, and Regulatory domains, ensuring alignment with timelines, quality standards, and business objectives
- Design and implement enterprise data solutions aligned with clinical and regulatory business processes, ensuring compliance with industry standards and guidelines (e.g., GxP, FDA, EMA)
- Provide techno-functional leadership to bridge the gap between clinical/regulatory business requirements and scalable technical implementation
- Design and develop cloud-based solutions leveraging platforms such as AWS, Databricks, and Snowflake, in alignment with enterprise architecture standards for data processing, analytics, and reporting
- Design robust data models for structured and semi-structured datasets, particularly for clinical trial, regulatory submission, and healthcare data
- Design and implement ETL/ELT data pipelines to ingest, transform, and harmonize data from multiple clinical and regulatory source systems
- Architect integration solutions across clinical systems and platforms (e.g., EDC, CTMS, Regulatory Information Management systems, MDM platforms)
- Define and implement data governance frameworks, data quality standards, and regulatory compliance protocols across engagement workstreams
- Identify and apply AI/ML tools and agentic architectures to enhance clinical and regulatory processes, drive innovation, and improve team productivity
Business Development & Account Growth
- Drive business development activities including opportunity identification, proposal development, SOW scoping, and client pitch delivery for R&D technology engagements
- Build and maintain strong client relationships by engaging senior stakeholders, understanding strategic business needs, and positioning ZS as a trusted R&D technology partner
- Contribute to account growth strategy by identifying follow-on engagement opportunities, cross-sell potential, and new capability areas within existing client accounts
- Support thought leadership efforts through point-of-view development, capability showcases, and industry-relevant frameworks for data and AI in life sciences R&D
People Management & Team Development
- Manage, mentor, and develop a team of consultants and analysts across data engineering, architecture, and techno-functional roles
- Drive capability building within the team across cloud data platforms, AI/ML tooling, clinical data standards, and consulting delivery skills
- Lead staffing and resource allocation decisions across concurrent engagements
- Conduct performance reviews, set development goals, and provide ongoing coaching and feedback
- Collaborate across cross-functional teams including data engineers, business analysts, domain experts, and senior leadership to drive data-driven decision making
Stakeholder Management & Communication
- Communicate complex technical and domain concepts effectively to both technical and executive audiences, translating data architecture decisions into business impact narratives
- Lead executive-level presentations, steering committee updates, and governance reviews for active engagements
- Stay updated with the latest trends in clinical data standards, regulatory requirements, AI/ML in R&D, and modern data technologies
Qualifications
- Minimum 10+ years of experience in data management and technology solutions within Clinical and Regulatory domains in life sciences
- Strong understanding of clinical trial processes, regulatory requirements, and data standards (e.g., CDISC, SDTM, ADaM is a plus)