Technology Lead Business Analyst - Vice President

Citi; Pune District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Citi in Pune, India, is looking for a Technology Lead Business Analyst to bridge business users and technologists, translating needs into actionable requirements and guiding the technology team. You will drive strategic planning and governance for critical streams and help shape the roadmap.

The role emphasizes risk-aware decision making, cross-geo coordination, and mentoring onsite and offshore resources, while ensuring compliance and clear stakeholder communication.

Qualifications

• 10 years of experience in business analysis or systems analysis.
• Demonstrated expertise in presenting and using planning tools.
• Proven diplomatic and analytical skills.
• Proven ability to manage complex and variable issues with substantial potential impact.

Responsibilities

• Develop creative technical solutions to meet business needs and manage complex, high volume applications.
• Manage multiple work streams across geographies for Credit Initiation and Onboarding.
• Contribute to strategies/processes for Product Road map, Development and Governance; define standards and automation initiatives.
• Develop communication to guide, influence and convince colleagues and external customers.
• Provide advice related to technology or operations and filter/validate complex material.
• Supervise day-to-day staff management, resource management and mentoring.
• Assess risk in business decisions, ensure compliance, and escalate control issues with transparency.

Skills

BA experience

Planning tools

Diplomatic skills

Analytical skills

Education

Bachelor's degree

Master's degree preferred

Job description

The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities

• Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
• Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
• Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
• Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
• Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 10 years of experience in business analysis or systems analysis
• Demonstrated expertise in presenting and using planning tools
• Proven diplomatic and analytical skills
• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

Education

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Job Family Group

Technology

Job Family

Business Analysis / Client Services

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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