TECHNO FUNCTIONAL CONSULTANT L2

Wipro; Pune District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Wipro Limited in Pune, Maharashtra, invites a TECHNO FUNCTIONAL CONSULTANT L2 to join our technology services team. You will execute customizations, apply configuration changes across modules, and support business process implementation within our existing systems.

Key responsibilities include gathering requirements, performing feasibility analyses, designing solutions, and contributing to integration design while ensuring performance optimizations.

Qualifications

• Servicenow - HR Service Management experience (8–10 years).

Responsibilities

• Execute required customizations and configuration changes across multiple modules within the existing system and support implementation of business processes.
• Conduct requirement-gathering discussions and workshops with internal and client stakeholders to understand functional requirements and convert them into technical requirements.
• Assist in feasibility analysis by reviewing functional documents, noting preliminary constraints, and preparing impact summaries for potential changes.
• Contribute to solution design by identifying customization requirements across multiple modules and linking functional requirements to technical solutions.
• Participate in integration design for multiple modules and assess data flow between applications.
• Analyse performance issues and optimise configurations, queries, or integrations across multiple applications.
• Create detailed functional and technical documentation including design and process documents.

Skills

ServiceNow

HR Service Management

Job description

Job Title: TECHNO FUNCTIONAL CONSULTANT L2

City: Pune

State/Province: Maharashtra

Posting Start Date: 11/1/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Role Purpose

Execute required customizations, apply configuration changes across multiple modules within the existing system and support implementation of business processes.

Requirement Gathering

Conduct requirement-gathering discussions and workshops with internal and client stakeholders to understand functional requirements and convert them into technical requirements in line with project goals.

Feasibility Analysis

Assist in feasibility analysis by reviewing functional documents, noting preliminary constraints, and preparing impact summaries for potential changes.

Solution Design

Contribute to solution design by identifying customisation requirements across multiple modules, basis understanding of functional requirements and its linkage to technical requirements.

Configuration and Customisation

Execute required customizations, apply configuration changes across multiple modules within the existing system and support implementation of business processes.

Technology Harmonisation

Participate in integration design for multiple modules and assess the data flow between multiple applications.

Troubleshooting and optimisation

Analyse performance issues and optimise configurations, queries, or integrations across multiple applications.

Documentation

Create detailed functional and technical documentation including design documents and process documents.

Mandatory Skills

Servicenow - HR Service Management .Experience: 8-10 Years

Company Culture

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.

Wipro provides equal opportunities to all and values diversity.