Techno Functional Consultant - L1

Wipro; Hyderabad; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A leading IT services firm is looking for a Techno Functional Consultant - L1 to bridge technology and business needs. This mid-senior level role involves end-to-end project implementation, ERP solutions customization, and providing client support. Candidates should have 5-8 years of experience in information technology and strong coding skills. Full-time position based in Hyderabad, India.

Qualifications

• 5-8 years of relevant experience in IT services and consulting.
• Experience in delivering ERP solutions and handling business requirements.
• Ability to bridge technology and business processes.

Responsibilities

• Provide techno-functional support for new business implementations.
• Drive end-to-end processes for business requirement management.
• Ensure optimal solutions for client change requirements.
• Implement and customize ERP solutions based on business needs.
• Address technical and functional requirements for projects.

Skills

Techno-functional expertise

ERP systems

Coding and implementation

Project management

Automation tools

Job description

Join to apply for the Techno Functional Consultant - L1 role at Wipro.

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Responsibilities (Do)

• Bridging the gap between project and support teams through techno-functional expertise.
• For a new business implementation project, drive the end-to-end process from business requirement management to integration, configuration and production deployment.
• Check feasibility of new change requirements and provide optimal solutions to the client with clear timelines.
• Provide techno-functional solution support for all new business implementations while building the entire system from scratch.
• Support the solutioning team from architectural design, coding, testing and implementation.
• Understand functional design as well as technical design and architecture to be implemented on the ERP system.
• Customize, extend, modify, localize or integrate the existing product by virtue of coding, testing and production activities.
• Implement the business processes, requirements and underlying ERP technology to translate them into ERP solutions.
• Write code as per developmental standards to decide upon the implementation methodology.
• Provide product support and maintenance to clients for a specific ERP solution and resolve day‑to‑day queries/technical problems which may arise.
• Create and deploy automation tools/solutions to ensure process optimization and increase efficiency.
• Address technical and functional requirements of the project and provide solutioning/advise to the client or internal teams accordingly.
• Support on‑site manager with necessary details regarding any change and off‑site support.

Skill Upgradation & Competency Building

• Clear Wipro exams and internal certifications from time to time to upgrade skills.
• Attend trainings, seminars to sharpen knowledge in functional/technical domain.
• Write papers, articles, case studies and publish them on the intranet.

Deliverables

Performance parameters and measures include:

• Contribution to customer projects: Quality, SLA, ETA, number of tickets resolved, problem solved, number of change requests implemented, zero customer escalation, CSAT.
• Automation: Process optimization, reduction in steps, reduction in number of tickets raised.
• Skill upgradation: Number of trainings & certifications completed, number of papers/articles written in a quarter.

Experience

5-8 Years.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting

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