Technicians

Hyatt Place; Gujarat; On-site; INR 300,000 - 420,000; Full time

Job summary

Hyatt Place Vithalapur is seeking a dedicated maintenance/engineering associate to provide courteous, professional service to guests and colleagues. The role involves handling enquiries, coordinating with other departments, and completing scheduled maintenance with high-quality finish.

You will operate equipment, manage fuel and utilities, and support safety procedures across the hotel. The position emphasizes teamwork, flexible support, and adherence to safety policies, reporting any

Responsibilities

• Provides courteous and professional service to guests and colleagues at all times.
• Handles guest and employee enquiries in a courteous and efficient manner and follows up when solutions are not immediate.
• Maintains positive guest and colleague interactions and supports hotel operations.
• Works with other departments in a collaborative and flexible manner to ensure guest satisfaction.
• Completes maintenance works per schedule and ensures high quality results, with attention to guest-related tasks.
• Operates designated equipment and maintains utility services to support hotel operations.
• Follows safety policies, reports anomalies, and assists Team Leader - Engineering as needed.

Job description

• Provides a courteous and professional service at all times.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
• Maintains positive guest and colleague interactions with good working relationships. Operational
• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Works in a supportive and flexible manner with other departments, in a spirit of \"We work through Teams\".
• Carries out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work. Pays particular attention to guest related jobs.
• Operates assigned machines/ equipment or \"Primary Plant\" as to provide continuous and consistent utilities required for operations.
• Handles the verification, storage and utilisation of all fuel deliveries to the premises as per the established policy and procedures.
• Avoids unsightly hazards and complies with all local regulations and codes.
• Properly handles and maintains all power tools.
• Submits request to the Team Leader - Engineering for the purchases of parts and consumables.
• Ensures cleanliness of all work areas and protects the surroundings when executing duties.
• Ensures effective energy conservation measures in areas of operations
• Ensures fire, life and safety systems are operational.
• Performs emergency procedures relating to fire, life and safety; e.g., such as attending to fire alarms, lift rescue.
• Ensures timely completion of work orders and preventive maintenance tasks.
• Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Team Leader - Engineering.
• Assists other Technicians when requested by Superiors.

Organization- Hyatt Place Vithalapur

Summary

Customer Service

• Provides a courteous and professional service at all times.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
• Maintains positive guest and colleague interactions with good working relationships. Operational
• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Works in a supportive and flexible manner with other departments, in a spirit of \"We work through Teams\".
• Carries out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work. Pays particular attention to guest related jobs.
• Operates assigned machines/ equipment or \"Primary Plant\" as to provide continuous and consistent utilities required for operations.
• Handles the verification, storage and utilisation of all fuel deliveries to the premises as per the established policy and procedures.
• Avoids unsightly hazards and complies with all local regulations and codes.
• Properly handles and maintains all power tools.
• Submits request to the Team Leader - Engineering for the purchases of parts and consumables.
• Ensures cleanliness of all work areas and protects the surroundings when executing duties.
• Ensures effective energy conservation measures in areas of operations
• Ensures fire, life and safety systems are operational.
• Performs emergency procedures relating to fire, life and safety; e.g., such as attending to fire alarms, lift rescue.
• Ensures timely completion of work orders and preventive maintenance tasks.
• Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Team Leader - Engineering.
• Assists other Technicians when requested by Superiors.

Personnel

• Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt's Values and Culture Characteristics.

Other Duties

• Attends and contributes to all training sessions and meetings as required.
• Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
• Maintains strong, professional relationship with relevant representatives from competitor hotels , business partners and other organisations.
• Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Engineering function as dictated by the industry, company and hotel.
• Carries out any other reasonable duties and responsibilities as assigned.