Technical Writer

The Depository Trust & Clearing Corporation (DTCC); Chennai; Hybrid; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health insurance

Paid Time Off

Retirement benefits

Job summary

A leading financial services firm in Chennai is seeking an experienced Technical Writer to create documentation and in-product content for their products. The ideal candidate will have at least 4 years of experience, a Bachelor's degree, and proficiency in MS Word and MadCap Flare. This role offers competitive compensation and a hybrid work model, with flexibility to support work-life balance.

Qualifications

• Minimum of 4 years of related experience.
• Bachelor's degree preferred or equivalent experience.

Responsibilities

• Create documentation and in-product help for DTCC products.
• Translate technical concepts into easy-to-understand content.
• Maintain content on the DTCC Learning Center.
• Build relationships with a range of stakeholders.
• Adhere to defined documentation processes.

Skills

Project management skills

Excellent written communication

Attention to detail

Ability to prioritize multiple assignments

Proficient MS Word skills

MadCap Flare skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

MadCap Flare

Sharepoint

Job description

Join to apply for the Technical Writer role at The Depository Trust & Clearing Corporation (DTCC)

Join to apply for the Technical Writer role at The Depository Trust & Clearing Corporation (DTCC)

Get AI-powered advice on this job and more exclusive features.

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices


Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
  

The Impact you will have in this role:

Associate Technical Writers at DTCC create documentation, in-product help and other content that help clients and stakeholders to use DTCC products correctly. They develop knowledge of given DTCC products and gather information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions that optimize the client experience, supporting's more independent use of DTCC products. Types of deliverables include user guides, in-product help, technical specifications, best practice documents, FAQs and more.

Your Primary Responsibilities:

• Create documentation, in-product help and other content that help users to more independently and efficiently use DTCC products, ensuring accuracy and quality of all deliverables
• Translate technical concepts into clear, easy-to-understand, engaging and logically organized content
• Assist in maintenance and/or development of content on the DTCC Learning Center
• Develop deep understanding of one or more DTCC business areas
• Build and nurture relationships, collaborating with a range of stakeholders
• Adhere to defined documentation processes and standards established within DTCC Learning
• Follow prescribed templates in Microsoft Office and/or MadCap Flare to create documentation and in-product help content
• Keep up to date with and apply emerging and current learning/documentation/curation trends and best practices
• Participate in and contribute to DTCC Learning initiatives to advance our client enablement content
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

Qualifications:

• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Strong project management/organizational skills
• Excellent written communication and editing capabilities
• Exceptional attention to detail
• Ability to prioritize multiple assignments simultaneously and effectively meet deadlines
• Proficient to advanced MS Word and or MadCap Flare skills; MS Suite, and Sharepoint.

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

Referrals increase your chances of interviewing at The Depository Trust & Clearing Corporation (DTCC) by 2x

Get notified about new Technical Writer jobs in Chennai, Tamil Nadu, India.

Contractual Copyediting Reviewer (Work-from-home)

Technical Author (multiple roles and seniority levels)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.