Technical Support Engineer

Tekskills; Mumbai; On-site; INR 180,000 - 320,000; Full time

Job summary

Tekskills in Mumbai is seeking a proactive IT support specialist to troubleshoot network and software issues for customers using web design tools and related software. You will resolve problems, guide users, and ensure smooth operation of enterprise and local client systems.

The role involves diagnosing software not functioning, missing features, and providing clear solutions while maintaining high customer satisfaction.

Responsibilities

• Troubleshoot technical issues for customers using web design tools and related software.
• Provide support to both enterprise-level and local customers.
• Diagnose and resolve problems such as software not working and missing features.

Job description

Posted: 2 days ago Openings: 1 Applicants: 100+

Responsibilities: Handle technical troubleshooting for customers using web design and related software tools

Support both enterprise-level and local customers

Resolve issues such as: Software not working. Missing features

Skills highlighted with ‘‘ are preferred keyskills

• Company Description:Tekskills is a leading IT company which offers cost effective and quality software solutions and consultancy services. Our service portfolio includes on site project management, IT Infra services, onsite consultancy, Off-shore IT & ITES services, product and application development. Tekskills is an ISO: 9001 certified company and CMM Level 3 certified company.

Tekskills headquarters in New Jersey along with the state of the art off-shore development center in Hyderabad, India. Having around 400+ consultants across US working with our premier partners like EMC2 Data domain and Cisco globally, our clientele includes some of the fortune 500 companies

Service based Corporate in B2B IT Services Sector