Technical Solution Builder

Salesforce.com India Pvt Ltd; Bengaluru; On-site; INR 4,200,000 - 6,600,000; Full time

Job summary

Salesforce.com India Pvt Ltd is seeking a Solution Builder to design, build, and deploy agentic AI solutions inside enterprise environments. You will own components end-to-end, develop AI agents, data pipelines, and KPI dashboards, and collaborate with customers and deployment strategists to deliver production-ready outcomes.

The role requires 8–12 years of software engineering or technical delivery experience, a CS degree, hands-on with LLMs and prompt engineering, and proficiency in Python,

Qualifications

• 8–12 years of total experience in software engineering or technical delivery
• Degree in Computer Science or related field
• Hands-on with LLMs and prompt engineering
• Fluent in Python, JavaScript/TypeScript, Java, or Apex
• Experience with data modeling, APIs and integration patterns
• Customer-facing technical delivery experience (consulting/services)
• Willingness to travel ~25%

Responsibilities

• Develop AI agents and experiences that operate in production for enterprise customers
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems
• Own technical components end-to-end from architecture to deployment
• Build and maintain data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms
• Model data, ship pipelines, and validate outputs; create KPI dashboards
• Co-build with customers and partners, sharing best practices and enablement
• Surface platform gaps and provide feedback to engineers and product team
• Collaborate with Deployment Strategist to translate customer challenges into deployable agentic solutions

Skills

Python

JavaScript/TypeScript

Java

Apex

LLMs

Prompt engineering

APIs

Data modeling

Education

Bachelor's degree in Computer Science

Tools

LangChain

LlamaIndex

Snowflake

Databricks

BigQuery

Salesforce Data 360

Job description

Solution Builder (Technical Builder)

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You’ll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on. Production experience required. Builder mindset non-negotiable.

What You’ll Actually Be Doing

Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it. Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques. Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production. Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes. Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months. Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before. Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop. Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

You’re Our Person If...

Total experience of 8-12 years and with latest 5+ years of software engineering or technical delivery experience, with at least one production system you’d be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models. You have a degree in Computer Science or a related field. You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have. You’re fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands. You’ve been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you’d change. You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them. You can hold your own in a room with sales teams and customer architects. Ship quality code and evaluate AI outputs with engineering rigor. You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what’s coming next. You thrive in the group chat that’s building something, not just talking about it. You’re excited to travel ~25% of the time, working directly alongside customers.

Even Better If...

Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist). Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns. Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery). Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to the current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.