Technical Services Engineer

Insider, Inc.; Bengaluru; Hybrid; INR 6,666,667 - 10,476,191; Full time

Job summary

Insider, Inc. is seeking candidates in Bengaluru for a hybrid role focusing on building and maintaining complex database systems. Successful applicants will gain expertise in MongoDB and its ecosystem while working closely with customers.

The ideal candidate has experience in systems engineering, coding in various languages, and cloud services administration. The position emphasizes a hands-on approach and offers opportunities for professional growth.

Qualifications

• 5+ years of experience building and maintaining complex database systems.
• Coding experience in one or more programming languages.
• Hands-on experience with cloud services stacks.

Responsibilities

• Gain a deep understanding of MongoDB and its ecosystem.
• Work frontline with customers, completing New Hire Training.
• Assist peer engineers in advance diagnostics.

Skills

Experience in building and maintaining production database systems

Coding/scripting in Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go

APIs and integration with 3rd party technologies

Systems engineering and troubleshooting

Cloud services stacks administration (AWS, Azure, GCP)

Tools

MongoDB

Kubernetes

Git

Job description

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.

Required

• Experience building and maintaining complex mission‑critical production database systems (RDBMS or NoSQL). Coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.
• Experience working with APIs and using it to integrate with 3rd party technologies and software in the areas of security and fraud, big data analytics and AI, healthcare, content management, IoT, database performance monitoring and management; financial services, healthcare services, telco etc.
• Solid hands‑on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Experience analyzing and troubleshooting issues holistically, from the application tier through the database, down to storage
• Troubleshooting experience with TCP/IP networking stack on OS and Hypervisor
• Experience using or administering one or more cloud services stacks such as AWS, Azure or GCP
• Hands‑on experience with administering and troubleshooting NAS, SAN, local storage, multi‑pathing
• Experience building solutions involving application workloads and use cases.

Preferred

• Experience using or managing MongoDB preferred
• Experience in one or more programming languages developing applications using a NoSQL or SQL database.
• Strong understanding of authentication systems such as LDAP, Kerberos, AD
• Experience using distributed version control systems, and in particular git
• Experience with Kubernetes or other orchestration systems using vendor‑specific Enterprise operators.
• Experience in working software product teams, and familiarity with product release processes from planning to release.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its partner ecosystem. You will complete New Hire Training.
• In 6 months, you will be comfortable working frontline with our customers and partners. You will also complete the MongoDB Certified DBA Associate exam.
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.