Technical Sales Support Professional

Siemens; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Siemens Smart Infrastructure in Mumbai seeks a Technical Sales Support Professional specializing in Protection and Automation. You will evaluate customer objectives and craft value propositions and technical pitches across our digitalization and sustainability portfolio.

You will serve as the regional technical expert, perform presales with protection relays, RTUs/FRTUs, and Automation systems, support sales teams through the opportunity cycle, and travel as needed.

Qualifications

• Bachelor's or master's degree in Electrical Engineering.
• 8–10 years of relevant experience in substation protection and automation.
• Knowledge of IEC 61850 and MODBUS communication protocols.
• Strong MS Excel, Power BI, and PowerPoint skills.
• Willingness to travel across regions/states.

Responsibilities

• Lead early-stage opportunity discovery through proactive customer engagements.
• Presales engagement with protection relays, RTUs/FRTUs, and automation systems.
• Deliver technical pitches, workshops, and proof-of-concept installations.
• Coordinate vendor registration and homologation for Protection & Automation products.
• Collaborate with Siemens HQ to analyze product gaps and improvements.

Skills

Electrical Engineering

Pre-sales presentation

Power BI

MS Excel

Communication skills

Travel readiness

Substation protection

Education

Bachelor's/Master's in Electrical Engineering

Tools

MS Excel

Power BI

PowerPoint

Job description

Job Description:

Technical Sales Support Professional - Protection & Automation

Siemens Smart Infrastructure intelligently combines the real and digital world along energy systems, buildings and industries with the goal to improve our way of life and way of work. Our focus areas are efficiency and sustainability, enabled by all aspects of digitalization.

The role of the Technical Sales Support Professional is to evaluate the customer strategic objectives and create the right value proposition & technical pitch based on our technology ecosystem, with a strong focus on digitalization & sustainability.

You will be the decisive technical expert of your region.

Responsibilities

• Leads generation across markets and verticals at early stages via proactive customer engagements & tracking projects pipelines & investments.
• Adequate knowledge on parameters of Power system networks, Primary and Secondary Medium voltage Air/Gas insulated switchgear, protection functions and Automation systems.
• Presales Engagement with effective prescription actions for Protection Relays (Reyrolle & SIPROTEC), RTUs/ FRTUs, secondary distribution automation, Digital substation, Microgrid, Process bus applications, Protection & Automation systems in medium voltage systems (AIS/GIS), IoT/ Digitalization across customers in Power utilities (Public / Private), Industries & Infra segment
• Presentations / Demonstrations / Trainings / Proof of concept installation / workshops to customers on overall portfolio offerings and protection & automation technical topics/IED's.
• Ensure product approvals from influencers like technical consultants, government bodies and key customers through persuasive, collaborative and consultative selling approach.
• Initiate and Manage the complete vendor registration and homologation process for all Protection & Automation products and solutions across various utilities, industrial sectors, data centers, consultants, and infrastructure customers. Accountable for all technical aspects of registration and homologation, ensuring compliance and seamless coordination with internal stakeholders.
• Ensure support to sales teams throughout the opportunity cycle by driving prescription actions & technical support for major projects and key customers
• Technical prescription activities & USP promotion with close engagements & leveraging the strengths of our portfolio
• Gather market knowledge on competitor products & strategies for their strengths & weakness.
• Plan for customer visits, maintain interaction with all customer segments, carrying out spec-in activity in the region.
• Identifying new customers for conversion to SIEMENS for business & maximizing the market share. Candidates should be prepared to travel extensively.
• Collaborate with Siemens HQ colleagues to analyze protection and automation products, identify areas for improvement, and assess product gaps in comparison to other make products/solutions.
• Participation in Events / Fairs / Customer days to promote the portfolio.

Requirements

• Candidate with bachelor's or master's Degree (full time) in Electrical Engineering from reputed institute. Good verbal and written communication skills along with Advance presentation skills
• Should have 08-10 years of relevant experience in the field of substation protection, automation systems, medium voltage protection and automation solutions. Worked in configuration, making complex logics and testing and commissioning of Protection Relays for Medim voltage protection systems, HV and EHV substations protection systems.
• Hands-on experience on configuration, Testing of protection relays and knowledge on Various communication protocols IEC 61850, MODBUS etc.
• The candidate should have Knowledge/experience on Type test of relay/IEDs and IEC standards.
• Knowledgeable on sustainability objectives and benefits of digitalization solutions would be advantageous.
• Good verbal and written communication skills along with Advance presentation skills
• Good knowledge on MS Excel, Power BI and Power point with impressive presentation skills.
• The good proficiency in regional language.
• Readiness for travelling across regions/ states
• Demonstrable record of developing and maintaining customer relationships.
• Self-starter, goal driven with a strong desire to succeed.
• Learnability as key competence, consultative approach towards business generation in the domain of energy.