Technical Program Manager II

UKG; Dadri; Híbrido; INR 1 800 000 - 2 800 000; Tempo integral

Resumo da oferta

UKG Inc. is seeking a Technical Program Manager-II to drive lifecycle of product development for SaaS-based offerings. You will collaborate with cross-functional teams, manage project scope, planning, and execution, and report on milestones and metrics in a hybrid office setting.

Successful candidates bring 3–5 years in software PM roles, strong analytical skills, and excellent communication. This role emphasizes delivery excellence, stakeholder alignment, and continuous improvement.

Qualificações

• Bachelor’s degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field.

Responsabilidades

• Value Stream Management: Assist in driving the value stream in delivering in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads.

Conhecimentos

Agile methodologies

Project management

Program management

Cross-functional collaboration

Communication

Problem solving

Learning mindset

Formação académica

Bachelor's degree in CS/Engineering/IT

Ferramentas

JIRA

Confluence

PowerBI

Descrição da oferta de emprego

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

We are seeking a highly motivated Technical Program Manager-II to join our team. In this role, you will have the opportunity to be part of a dynamic team, helping to drive the lifecycle of product development and contribute to the successful delivery of our SaaS-based products. Leveraging strong communication skills, technical expertise, and leadership abilities, you will collaborate with cross‑functional teams to drive the delivery of product releases and other project and programs, while also fostering a culture of excellence and collaboration. You will work closely with experienced professionals, growing your skills through valuable hands‑on experience and mentorship while also playing a vital role helping UKG achieve its goals.

Responsibilities

Value Stream Management: Assist in driving the value stream in delivering in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads. Participate in value stream events, process improvement initiatives, and optimization efforts to enhance delivery efficiency and customer satisfaction.

Project & Program Management: Drive the definition and execution of project & program activities, including scope definition, planning, scheduling, tracking, risk management and reporting. Work closely with cross‑functional teams to ensure alignment with project goals and timelines.

Technical Acumen: Apply your familiarity with software development processes to guide project planning and execution, ensuring adherence to best practices and standards.

Reporting & management: Maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles.

Stakeholder Communication: Collaborate with internal and external stakeholders, including product managers, engineering teams, and customer support, to facilitate communication and ensure clarity of expectations.

Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them.

Process Improvement: Contribute ideas and suggestions for process improvements and optimization initiatives. Actively participate in retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices.

Basic Qualifications

• Bachelor’s degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field.
• 3-5 years of experience in a technical role within the software industry, with exposure to Agile methodologies, project and program management concepts.
• Strong analytical and problem‑solving skills, with the ability to understand complex technical issues and translate them into actionable plans.
• Good communication and interpersonal skills, with the ability to collaborate effectively with cross‑functional teams and build positive working relationships.
• Organized and detail‑oriented, with the ability to manage multiple tasks and priorities simultaneously.
• Enthusiastic about learning and willing to take on new challenges in a fast‑paced, dynamic environment.
• Able to perform in a hybrid‑office role, requiring three or more days per week in the office.

Preferred Qualifications

• Experience with UKG Product Suites, Payroll or Payment Services knowledge .
• Ability to leverage a customer‑centric lens to represent the customer’s needs and preferences, where applicable
• Out‑of‑the‑box thinker and results‑driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes.
• Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback.
• Experience with Claude, Co‑pilot, JIRA, Confluence, PowerBI.
• Preferred certifications include: PMP, PgMP, PMI‑ACP, CSM, LPM

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people‑first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It’s this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail]

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti‑discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay‑offs, terminations, leave of absence, and training opportunities.