Technical Program Manager

Wise; Hyderabad; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

Wise is seeking an Implementation Manager to help build a new, scalable network for the world''s money. You will independently lead cross-domain initiatives, including platform migrations and regional launches, working across Product, Engineering, Operations, and Compliance.

The role requires strong stakeholder management, hands-on delivery, and a pattern-driven approach to process. You will translate business needs into clear user stories for implementation engineers.

Qualifications

• 8+ years of delivering cross-functional technical or operational projects.
• Ability to interpret system architecture diagrams and validate designs.
• Strong project/program governance, scoping, and post-implementation audits.
• Exceptional written and verbal communication with stakeholders.
• Ability to absorb unstructured information and design repeatable frameworks.

Responsibilities

• Lead Cross-Domain Initiatives: Take single-threaded ownership of high-impact, cross-squad projects.
• Consult Partners on Platform Integration: Guide partner teams through onboarding requirements and translate needs into user stories.
• Drive Pragmatic, Hands-On Delivery: Read architecture diagrams, discuss designs, run tests, and build dashboards.
• Manage Operational Transformation & Launch Readiness: Ensure launches have operational workflows and guidance.
• Drive Program Management Lifecycle: Create briefs, set objectives, manage risks, and review post-implementation.
• Leave the Place Better Than You Found It: Document workflows and automate steps for future execution.

Skills

Cross-functional delivery

Program management

Stakeholder management

Technical curiosity

Communication

Tools

Looker

Postman

SQL

Job description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

We are looking for an Implementation Manager with a strong technical or product delivery background to join our newly established Implementation Management team.

In this role, you will independently lead cross-domain initiatives—ranging from high-volume platform migrations to regional product launches, remediation projects, and platform onboardings. You will sit within the Servicing organisation, but will align directly with partner product segments outside Servicing, leading cross-functional execution across Product, Engineering, Operations, and Compliance.

This role demands strong stakeholder management, hands-on systems curiosity, program management rigour, pattern recognition, and a passion for process

What You’ll Do

Lead Cross-Domain Initiatives: Take single-threaded ownership of high-impact, cross-squad projects—including core platform migrations, control rollouts, product launches, and partner integrations.

Consult Partners on Platform Integration: Understand the capabilities, integration flows, and limitations of Wise’s Servicing platforms. Guide partner teams through onboarding requirements and help translate business/compliance needs into clear user stories for Implementation Engineers where necessary.

Drive Pragmatic, Hands-On Delivery: Work comfortably at the intersection of product delivery and technical systems. You don't need to review deep technical specifications, but you are comfortable reading architecture diagrams, asking challenging technical questions, running API requests in Postman for testing, and creating dashboards or tables in Looker to track metrics.

Manage Operational Transformation & Launch Readiness: Work with Business Operations to ensure product launches are fully supported with operational workflows, queue structures, and agent guidance.

Drive Program Management Lifecycle: Hold the pen on end-to-end program governance—authoring clear program briefs, setting SMART objectives, managing risk logs, tracking delivery milestones, and conducting post-implementation reviews.

Leave the Place Better Than You Found It: Assume every process executed today will be repeated tomorrow. Document workflows, automate manual steps, and establish telemetry to scale future execution.

Qualifications

What You’ll Bring

8+ Years of Relevant Experience: Proven track record of delivering cross-functional technical or operational projects as an Implementation Manager, Technical Program Manager (TPM), Technical Consultant, Product manager or Fintech Delivery Lead.

Systems Literacy & Practical Technical Curiosity: Ability to interpret system architecture diagrams, ask sharp and challenging questions about technical designs, run Postman calls for testing/validation, and build basic tables/dashboards in Looker or SQL.

Program Management Excellence: Strong foundation in project/program delivery best practices—from scoping and brief writing to designing governance structures, stakeholder reporting, and post-implementation audits.

Exceptional Communication Skills: Outstanding written and verbal communication. Ability to adjust messaging seamlessly whether facilitating alignment with product managers, clarifying requirements with engineers, or updating business leaders.

Pattern Recognition & Structured Thinking: Ability to absorb unstructured information across disparate domains, spot commonalities, and design standardized, repeatable frameworks.

What You’ll benefit from

Payments / FinCrime / Platform Exposure: Exposure to Fintech, Payments, Financial Crime (AML, Fraud, KYC), or platform integration projects.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.