Technical Program Coordinator See more

Atari, Inc.; Delhi; On-site; INR 2,400,000 - 4,800,000; Full time

Benefits offered by this job

Hybrid setup

Medical cover at zero cost

Regular team engagement initiatives

Job summary

Atari India is seeking a hands-on program manager to coordinate a portfolio spanning infrastructure, DevOps and IT operations. You will own delivery outcomes, keep a single view of all active projects, and translate complex technical progress into clear executive updates.

The role emphasizes AI and automation, building KPI dashboards, and improving operating rhythms. You will influence through credibility, handle senior stakeholders, and work in a hybrid setup with global teams.

Qualifications

• 5+ years in engineering, infrastructure, IT operations, DevOps, or technical program management.
• Hands-on AI and automation experience is central to the role.
• Strong ownership mindset and ability to navigate ambiguity.

Responsibilities

• Take end-to-end ownership of assigned programs and ensure delivery outcomes.
• Maintain a single view of all active projects across infrastructure, DevOps, and IT operations.
• Track team goals, align outcomes, and validate status through informed questioning.
• Coordinate across teams to resolve blockers and miscommunication.
• Run the department's operating rhythm with clear owners and deadlines.
• Design and build automation to reduce manual coordination and reporting.
• Automate status reporting by integrating Jira, Confluence, ServiceNow, and collaboration tools.

Skills

AI & automation affinity

Program management

Stakeholder management

Communication

Data literacy & dashboards

Education

Bachelor's degree in CS/Engineering/IT or related field

Tools

Jira

Confluence

ServiceNow

Power BI

Job description

About Us: Founded in 1972, Atari is one of the world's most iconic consumer brands and a pioneer in the video game industry, known for creating classics like Pong, Asteroids, and Centipede. Today, Atari Inc. continues to build on its legacy by developing games, hardware, and experiences that honor the past while driving innovation for the future.

Over the past two years, we've been building Atari India, a growing team that plays a critical role in supporting our global operations. We're proud of the team we've assembled so far, and we're just getting started. As part of a lean, high-impact organization, the team in India works closely with colleagues in North America and Europe on projects that move the company forward. Whether you're helping launch a new game, keeping our infrastructure secure, or supporting day-to-day operations, your work here matters. Join us as we continue to grow Atari India and build the future of a legendary brand.

About the Role

Atari's technology team spans infrastructure, DevOps, IT operations, and multiple engineering teams, with many initiatives running in parallel. A large part of this role is keeping that portfolio coordinated: holding the full picture of everything in motion, keeping parallel threads aligned and moving, and building the AI and automation that make this possible at scale. Technical leads own the delivery of their own teams' work; this role complements them by holding the view across teams, connecting dependencies, and keeping shared goals aligned so the portfolio moves forward as a whole.

This is a hands-on, ownership-driven program management role with a strong emphasis on AI and automation. It suits someone who takes ownership of outcomes, brings order to complexity, and is energised by keeping many moving parts on track. Success comes through influence, credibility, and follow-through rather than formal authority.

Responsibilities

• Take end-to-end ownership of assigned programs and be accountable for their delivery outcomes.
• Maintain a single, accurate, and current view of all active projects across infrastructure, DevOps, and IT operations, covering owner, status, milestones, blockers, and risks, along with a cross-team dependency map that identifies conflicts before they affect delivery.
• Track team goals and objectives, monitor progress against them, and keep each team aligned to the outcomes that matter most. Distinguish real progress from activity, and validate reported status through informed questioning.
• Work with tech leadership to help resolve what is blocking progress and help resolve miscommunication and misalignment between teams.
• Run the department's operating rhythm as a decision-making forum, ensuring each review concludes with clear owners, decisions, and deadlines that are followed through to closure.
• Keep Technology and its business and executive stakeholders aligned on scope, priorities, and expectations, translating between technical and business audiences, surfacing concerns early, and communicating issues together with a recommended path forward.
• Prepare executive updates and decision-ready briefs covering situation, options, recommendation, and the decision required, demonstrating the value Technology delivers in terms the business understands.
• Design and build automation that reduces manual coordination and reporting work, treating the operating rhythm itself as a system to be engineered and continuously improved.
• Apply AI tooling to convert meeting transcripts into action items, identify themes across ticket queues, summarise lengthy discussion threads, and draft updates and briefs.
• Automate status reporting by integrating Jira, Confluence, ServiceNow, and Slack or Teams, including early detection of schedule slippage, risk flagging, and proactive reminders to owners ahead of milestones.
• Build and maintain KPI dashboards for each team covering delivery health, operational performance, and progress against goals, using metrics that reflect genuine improvement rather than volume of activity.
• Identify recurring manual work across the operations organisation and progressively eliminate it through scripting, low-code tooling, and AI.

Requirements

• 5+ years in engineering, infrastructure, IT operations, DevOps, technical delivery, or technical program management, with a track record of driving technical projects across multiple teams.
• A strong aptitude for AI and automation, with hands-on experience using AI tools and a track record of automating manual and repetitive work. This is central to the role.
• Strong program management fundamentals, and a clear ownership mindset with evidence of taking responsibility for outcomes rather than coordinating them. Comfort operating with ambiguity and structuring your own work independently.
• High emotional intelligence, with the ability to read people and situations accurately, build trust quickly, and work effectively across teams. This is one of the most important qualities for the role.
• Excellent written and verbal communication, with the ability to manage senior stakeholders, present credibly to a senior audience, and constructively challenge optimistic assessments while maintaining strong relationships.
• Strong data literacy, with the ability to build KPI dashboards and reporting from delivery and operational data and define metrics that reflect genuine progress. Sufficient technical literacy to follow discussions on deployments, incidents, cloud infrastructure, and dependencies, and to assess reported progress with confidence. Working knowledge of Jira and Confluence.

Bonus Points

• Python or an equivalent scripting language, applied to reporting, integration, or automation work.
• Experience with automation platforms such as n8n, Zapier, or Power Automate, or with building against REST APIs.
• SQL, and experience building dashboards in Power BI, Tableau, Looker, or Grafana.
• Experience integrating LLMs or AI services into internal tools and workflows.
• Examples of manual or repetitive processes you have identified and successfully automated.

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• Familiarity with an ITSM platform such as ServiceNow, and exposure to audit or compliance frameworks such as SOC 2 or ISO 27001.
• Exposure to SRE practices, incident management, or on-call operations.
• Prior experience supporting a senior technology leader.

Why Join Us?

• Be part of a company building in the gaming space, not just hiring for it
• Own your work end-to-end with meaningful autonomy
• Direct access to leadership—your ideas won’t get lost in layers
• Hybrid setup with a flexible, trust-driven work environment
• Comprehensive medical cover at zero cost to you
• Regular team engagement initiatives that actually bring people together
• Work with a team that’s ambitious, collaborative, and genuinely fun

EEO Statement

Atari is an equal opportunity employer and we are committed to providing a workplace free from harassment and discrimination. We are committed to equal employment regardless of race, religion or lack thereof, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, medical condition, veteran status, ancestry, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.