Senior DevOps Engineer

Barclays; Maharashtra; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A global financial services provider is seeking a Technical Product Owner based in Pune, India. This role involves driving the evolution of digital offerings by ensuring product alignment with business objectives. The successful candidate will manage the product backlog, collaborate with stakeholders, and continuously gather customer feedback to enhance overall customer experience. The ideal candidate should have a Bachelor's or Master's degree along with familiarity in Agile practices and essential tools like Excel and SQL.

Qualifications

• Experience with product alignment and business strategy.
• Strong communication and stakeholder management skills.
• Ability to create user stories and refine them.

Responsibilities

• Drive product vision and ensure alignment with business goals.
• Participate in Agile ceremonies to manage product backlog.
• Gather and incorporate customer feedback into product development.

Skills

Product Alignment with Business Goals

Communicate Product Vision

Create User Stories

Participate in Agile Events

Manage Product Backlog

Voice of the Customer

Acceptance Criteria Management

Collaboration with Stakeholders

Monitor Product Performance

Risk and Control Management

Education

Bachelor’s or Master’s degree

Tools

MS Excel

Visio

Word

PowerPoint

SQL

Job description

Join us as a Technical Product Owner at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting‑edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. You'll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders.

To be successful as a Technical Product Owner you should have experience with:

• Ensure Product Alignment with Business Goals: Ensure that the product & its features are aligned with broader objectives, driving value and contributing to the organization’s overall strategy. Utilisation of market research, analysis of customer feedback and monitoring of industry trends to identify new products, features or enhancements.
• Communicate Product Vision to Delivery Teams: Clearly articulate the product vision and goals to the delivery teams, ensuring they understand, align and are inspired to deliver the business value and purpose of each feature or user story.
• Create and Refine User Stories: Write clear, concise user stories with detailed acceptance criteria, refining them as needed to ensure the development team has all the necessary information to implement features successfully.
• Agile Events: Participate in key Agile events such as sprint planning, daily stand‑ups, sprint reviews, and retrospectives to keep the team aligned and focused on delivering the product backlog.
• Managing the Product Backlog: Responsible for creating, maintaining, and prioritising the product backlog, ensuring the highest value features are delivered first, based on business needs, customer requirements and organisational impacts, balancing risk migration and future proofing against the product strategy.
• Act as the Voice of the Customer: Continuously gather feedback from customers and end‑users to understand their pain points and ensure that the product meets their needs and improves their overall experience.
• Acceptance Criteria Definition & Management: Review and accept or reject work completed by the development team during sprints, ensuring that all delivered features meet the agreed‑upon acceptance criteria and deliver business value.
• Collaborate with Stakeholders: Work closely with stakeholders (e.g., customers, business leaders, and marketing teams) to gather requirements, define product goals, and ensure that the product vision aligns with business objectives.
• Monitor Product Performance and Iterate: Regularly assess product performance using KPIs and customer feedback, adjusting the product backlog and roadmap to improve functionality and meet evolving customer needs. Manage on‑going readiness and 'run' activities of live products including monitoring, governance and approvals.
• Risk and Control: Managing risk, including identification of potential risks, development of strategies to resolve or mitigate and escalation as necessary, ensuring alignment between product management and control functions.
• Graduation degree for the role is Bachelor’s or master’s degree (or equivalent) from a recognized university.

Desirable Skills/Preferred Qualifications

• Hands‑on experience of workflow application and business rules engine.
• The candidate should also be aware of using MS Excel, Visio, Word, and PowerPoint with an awareness of SQL.
• Experience gained in a previous role of the following must be evident: requirements gathering, analysis and functional design, writing business & technical documentation, writing test cases, test case execution and data analysis.
• Prior experience as BA in financial domain, especially customer Onboarding, AML, KYC.

This role will be based out of Pune.

Purpose of the role

The purpose of a Product Owner is to maximise the value of the product by defining a clear product vision, managing authoring, refining and prioritising the Product Backlog balancing trade‑offs across desirability, viability and feasibility – making sure the right thing is being ‘built’, and prioritising work based on business goals. They act as the primary liaison between stakeholders and delivery teams, ensuring the product meets user/customer needs and delivers optimal value. Product Owners are responsible for developing a roadmap and driving execution of their product area/sub‑journey, applying continuous improvement principles and techniques.

Accountabilities

• Ensure Product Alignment with Business Goals: Ensure that the product & its features are aligned with broader objectives, driving value and contributing to the organization’s overall strategy. Utilisation of market research, analysis of customer feedback and monitoring of industry trends to identify new products, features or enhancements.
• Communicate Product Vision to Delivery Teams: Clearly articulate the product vision and goals to the delivery teams, ensuring they understand, align and are inspired to deliver the business value and purpose of each feature or user story.
• Create and Refine User Stories: Write clear, concise user stories with detailed acceptance criteria, refining them as needed to ensure the development team has all the necessary information to implement features successfully.
• Agile Events: Participate in key Agile events such as sprint planning, daily stand‑ups, sprint reviews, and retrospectives to keep the team aligned and focused on delivering the product backlog.
• Managing the Product Backlog: Responsible for creating, maintaining, and prioritising the product backlog, ensuring the highest value features are delivered first, based on business needs, customer requirements and organisational impacts, balancing risk migration and future proofing against the product strategy.
• Act as the Voice of the Customer: Continuously gather feedback from customers and end‑users to understand their pain points and ensure that the product meets their needs and improves their overall experience.
• Acceptance Criteria Definition & Management: Review and accept or reject work completed by the development team during sprints, ensuring that all delivered features meet the agreed‑upon acceptance criteria and deliver business value.
• Collaborate with Stakeholders: Work closely with stakeholders (e.g., customers, business leaders, and marketing teams) to gather requirements, define product goals, and ensure that the product vision aligns with business objectives.
• Monitor Product Performance and Iterate: Regularly assess product performance using KPIs and customer feedback, adjusting the product backlog and roadmap to improve functionality and meet evolving customer needs. Manage on‑going readiness and 'run' activities of live products including monitoring, governance and approvals.
• Risk and Control: Managing risk, including identification of potential risks, development of strategies to resolve or mitigate and escalation as necessary, ensuring alignment between product management and control functions.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.