Technical Lead Autosys SME

Chubb; Hyderabad; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A leading insurance company in Hyderabad seeks a Technical Lead to oversee infrastructure development and support. The role involves developing processes for issue management, providing application support, and training staff in Autosys. Ideal candidates will have a Bachelor's degree, 3–5 years in infrastructure, and strong interpersonal skills. This position promotes a start-up mindset, emphasizing innovation and collaboration within a fast-paced environment. Join us and contribute to real-world solutions in the insurance industry.

Benefits

Flexible work options

Generous paid time off

Health coverage

Education reimbursement programs

Qualifications

• 3–5 years of broad infrastructure, operational, compliance and/or security experience.
• Experience with project management and/or business analysis skills.
• Good verbal and written communication skills required.

Responsibilities

• Provide oversight and direction on issue management.
• Develop Autosys training program.
• Proactively identify, troubleshoot, and correct issues.

Skills

Cloud infrastructure experience

Strong interpersonal skills

Project management

Action-oriented

Organizational skills

Education

Bachelor’s degree or equivalent experience

Tools

ServiceNow ITSM

Autosys

Job description

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow.

With a team of over 2,500 talented professionals, we encourage a start‑up mindset that promotes collaboration, diverse perspectives, and a solution‑driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real‑world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details

Job Title: Technical Lead

Function / Department: Technology

Location: Hyderabad – Work From Office

Employment Type: Full‑time

Reports To: SureshBabu Talasila

Key Objective

Chubb’s Infrastructure organization has responsibility for the coordination, development and support of all activities related to the production, operations and engineering of Chubb’s core infrastructure including data centers, voice and data networking solutions, messaging/mail, mainframe, servers, databases, wireless technologies and associated end user computing, services and support.

Major Responsibilities

• Provide oversight and direction on issue management and the development of processes and procedures to ensure effective support coordination and tracking of these activities across the broader team.
• Provide application and system support for several internal departments.
• Develop Autosys training program and implement process to train developers, admin, scheduling, and operations staff.
• Create and manage UNIX and Windows directories and files for application groups.
• Create and maintain UNIX ACL and set up security for application teams.
• Create UNIX and Windows scripts that call various executables and utilities.
• Proactively identify, troubleshoot, and correct production and non‑production issues in batch, scripts, and application before they occur.
• Serve as Technical Architect tasked with the business goal to upgrade Autosys and its components in two different environments running Windows and Linux OS and Oracle and MSSQL across physical, virtualised, and cloud environments.
• Plan and implement Technical Solution, Architectural Needs, Upgrade Considerations, Cutover Plan, Users Training Requirements and Upgrade Autosys and its component from 11.3.6 SP8 to R12.1 including conversion from Windows to Linux and SQL DB to Oracle DB.
• Develop and maintain documentation and standards for CA Autosys for UNIX and Windows users.
• Build relationships with internal technical & business stakeholders, and external vendors and take ownership of resolution engaging all key stakeholders.

Incident Lead Manager Responsibilities

• Work closely with various Infrastructure Managers/Leaders within North America and EMEA in bringing resolution to high Priority/Severity tickets/issues, including day‑to‑day business functions, project coordination for infrastructure deployments, vendor partner activities, communication development for operational related activities, and driving resolution to infrastructure related issues impacting the end user community.
• Require proficiency with the ServiceNow ITSM tool.

Technology Support

• Member of the Batch Scheduling Group within the Technology Operating Center.
• Familiar with various technology platforms including Mainframe, Open Systems, Windows and Linux.
• Familiar with architecture of On‑Prem as well Cloud Infrastructure processing.
• Deal with High Priority issues on a day to day basis and learn from each.
• Interact with appropriate vendor partners ensuring awareness of new feature/functionality is reviewed and implemented as required.

Compliance

• Accountable for adhering to compliance and audit related needs.

Service Excellence

• Accountable for ensuring IT service delivery restoration in a timely manner.
• Participate in clear, concise communication and providing management with necessary updates in a timely manner.
• Evaluate service reports and proactively identify and pursue required corrective actions in problem areas.

IT Partnership

• Leverage the broader IT organization to communicate and deliver business value.
• Facilitate business discussions that position IT to meet the on‑going needs of business partners.

Qualifications

• Bachelor’s degree or equivalent experience.
• IT professional with 3–5 years of broad infrastructure, operational, compliance and/or security experience.
• Experience with project management and/or business analysis skills.
• Strong interpersonal skills with demonstrated commitment to providing superior customer service.
• Good verbal and written communication skills required.
• Action and closure oriented; results driven (this is critical).
• Advanced organizational skills including the ability to perform various activities concurrently.
• The ability to develop and maintain strong relationships throughout the organization.
• Ability to work independently while demonstrating strong collaboration skills in a team environment.
• Ability to independently plan, manage and complete all aspects of assigned projects, delegating where appropriate.
• Insurance/Business acumen.
• Experience with Cloud infrastructure and platforms will be an asset.
• ITIL experience/certification beneficial.

Why Chubb?

Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start‑up‑like culture empowers you to achieve impactful results.

Industry Leader

Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence.

A Great Place to Work

Chubb India has been recognized as a Great Place to Work® for the years 2023‑2024, 2024‑2025, and 2025‑2026.

Laser focus on excellence

At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results.

Start‑Up Culture

Embracing the spirit of a start‑up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter.

Growth and success

As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment.

Employee Benefits

Our company offers a comprehensive benefits package designed to support our employees’ health, well‑being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment.

• Savings and Investment plans: Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long‑Term Incentive Plan (LTIP), Retiral Benefits and Car Lease.
• Upskilling and career growth opportunities: customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.
• Health and Welfare Benefits: Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.

Application Process

Our recruitment process is designed to be transparent, and inclusive.

• Step 1: Submit your application via the Chubb Careers Portal.
• Step 2: Engage with our recruitment team for an initial discussion.
• Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable).
• Step 4: Final interaction with Chubb leadership.

Join Us

With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.

Apply Now

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