Technical Integration Manager

Jade Global, Inc.; Pune District; On-site; INR 1,000,000 - 1,500,000; Full time

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Job summary

Jade Global, Inc. is seeking a Technical Integration Manager in Pune, Maharashtra, responsible for leading end-to-end delivery of integration projects using Boomi and/or Workato. This role requires managing multiple integration programs involving SaaS, APIs, and data integrations while ensuring customer satisfaction and project governance.

Ideal candidates will possess strong technical skills in integration platforms, project management experience, and the ability to manage distributed teams effectively.

Qualifications

• Strong hands-on experience with Boomi and/or Workato integration platforms.
• Experience managing large-scale integration implementation programs.
• Proven ability to manage customer escalations and drive resolution.

Responsibilities

• Lead end-to-end delivery of enterprise integration projects using Boomi and/or Workato platforms.
• Manage multiple concurrent integration programs involving SaaS, cloud, on-premise, APIs, EDI, and data integrations.
• Act as the primary customer-facing leader for integration engagements.

Skills

Boomi integration platforms

Workato integration platforms

REST/SOAP APIs

web services

JSON

XML

API security standards

cloud applications

EDI standards

Education

Bachelor’s or Master’s degree in Computer Science or Engineering

Job description

## Technical Integration ManagerApplylocations: Pune, Maharashtratime type: Full timeposted on: Posted Todayjob requisition id: R-105408Technical Integration Manager1## Key Responsibilities### Program & Delivery Management* Lead end-to-end delivery of enterprise integration projects using Boomi and/or Workato platforms.* Manage multiple concurrent integration programs involving SaaS, cloud, on-premise, APIs, EDI, and data integrations.* Drive project planning, estimation, resource management, risk mitigation, and delivery governance.* Ensure projects are delivered on time, within budget, and aligned with customer expectations.* Conduct status reviews, steering committee meetings, and executive-level reporting.### Integration Solution Leadership* Provide oversight on integration architecture, design patterns, API-led connectivity, and reusable framework adoption.* Guide teams on best practices related to integrations, APIs, error handling, monitoring, security, and scalability.* Collaborate with enterprise architects, business stakeholders, and application teams to define integration strategies.* Ensure alignment with enterprise integration standards and governance processes.### Customer & Stakeholder Management* Act as the primary customer-facing leader for integration engagements.* Build strong relationships with business and IT stakeholders.* Manage customer expectations, escalations, and delivery commitments effectively.* Facilitate workshops, requirement discussions, solution walkthroughs, and UAT coordination.### Team Leadership* Lead and mentor onsite/offshore integration teams including architects, developers, analysts, and QA resources.* Drive technical excellence, knowledge sharing, and continuous improvement initiatives.* Support team capability development through mentoring, reviews, and training initiatives.### Operational Excellence* Establish delivery governance, KPIs, SLAs, and reporting mechanisms.* Ensure proper documentation, testing processes, deployment controls, and support transition activities.* Drive automation, reusable assets, accelerators, and integration CoE initiatives.## Required Skills & Experience### Technical Skills* Strong hands-on experience with Boomi and/or Workato integration platforms.* Expertise in REST/SOAP APIs, web services, JSON, XML, and API security standards.* Experience with integration patterns including event-driven, batch, real-time, and file-based integrations.* Strong understanding of cloud and SaaS applications such as Salesforce, NetSuite, SAP, Oracle, Workday, ServiceNow, etc.* Experience with EDI standards (X12, EDIFACT) is a plus.* Familiarity with middleware governance, monitoring, CI/CD, and DevOps practices.### Management Skills* Proven experience managing large-scale integration implementation programs.* Strong project management and stakeholder management skills.* Experience managing distributed onsite/offshore delivery teams.* Excellent communication, presentation, and leadership capabilities.* Ability to manage customer escalations and drive resolution effectively.## Preferred Qualifications* Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.* Boomi Professional/Architect certifications and/or Workato certifications preferred.* PMP, Scrum Master, or Agile certifications are a plus.* Experience working in consulting or system integration organizations preferred.## Key Attributes* Strong ownership mindset and accountability.* Excellent problem-solving and decision-making skills.* Ability to operate in fast-paced enterprise environments.* Strong customer-centric approach with focus on business outcomes.* Passion for innovation, automation, and modern integration technologies.### About USWorking at Jade Global Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world. We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees. We seek to provide the benefits you need while standing behind you every step of the way. Our programs include health-related policies and leave donation policy.