Technical Engineer East - Castrol

bp; Kolkata District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Castrol in Kolkata is seeking a Technical Services Engineer to provide engineering expertise and value selling support for the Industrial market. You will support field-based technical service needs and help document the value proposition for new customer opportunities.

You will develop training and share best practices, while aiding the sales teams to win new business and protect existing accounts. Strong problem solving and communication skills are essential.

Qualifications

• Bachelor's degree or equivalent in engineering field.
• Minimum of 5 years industrial technical experience.
• Must be legally authorized to work in the United States; visa sponsorship not required.

Responsibilities

• Demonstrate Safety Leadership and HSSE excellence.
• Conduct field testing of Castrol Industrial products & services.
• Serve as industrial application expert for stakeholders.
• Support division sales teams in acquiring new business.
• Provide cost effective, timely solutions for process issues.
• Develop and deliver high quality technical training.
• Share best practices in case studies highlighting benefits.
• Assist in delivering the Industrial strategy as needed.
• Mentor and train salespeople and engineers.
• Analyze Used Oil Analysis reports for informed decisions.

Skills

Customer relationship management

Sales analysis

Manufacturing industry

Territory management

Distributor management

Team leadership

Value selling

Education

Bachelor's degree in Engineering (Mechanical, Chemical, Lubrication, Manufacturing)

Tools

Salesforce

Microsoft Office

Job description

Castrol is Hiring!!

Technical Services Engineer - East

The Technical Engineering role provides engineering expertise and value selling support to Sales based on breadth of technical knowledge and extensive experience in the Industrial market. Role will support field-based technical service needs. Technical Engineer plays a significant role in developing and documenting the value proposition for new customer sales opportunities. Additionally, this role will support preventing the loss of existing business that comes under competitive threat.

What you will deliver:

• Demonstrate Safety Leadership and ensure HSSE excellence is achieved & maintained
• Conduct field testing of new and reformulated Castrol Industrial products & services
• Serve as industrial application expert, supporting internal and external stakeholders
• Actively support division sales teams in the acquisition of new business
• Work with sales to provide proven, cost effective, and timely solutions to customers process and product application issues using sound problem solving techniques
• Develop and provide high quality technical training to internal and external stakeholders
• Document and share best practices in case studies highlighting the benefits derived from Castrol products and services
• Support wider business objectives by participating or leading projects as needed to enable delivery of the Industrial strategy
• Act as mentor and trainer to salespeople and engineers with less experience
• Analyse Used Oil Analysis reports and comment as needed to enable informed decision making

Experience and Qualifications:

Education:

Bachelor's degree or equivalent experience in Engineering Mechanical, Chemical, Lubrication, Manufacturing, or another related field

Experience:

• Minimum of 5 years industrial technical experience
• Must be technically savvy and experienced in using Microsoft Office Suite, Sales CRM (i.e. Salesforce), and other sales/engineering related tools
• Expertise in Metalworking fluids and High Performance Lubricants along with related field applications across many customer market segments
• Strong value selling and external communication skills
• Knowledge and understanding in sustainability (energy savings, water reuse, net zero, etc.) preferred
• Skilled in the use of structured problem solving techniques
• Must be at least 18 years of age; Legally authorized to work in the United States; and not require sponsorship for employment visa status (i.e. H1B, TN, etc.) now or in the future
• Conduct one’s self in a manner that is safe, ethical, and consistent with applicable laws and regulations, BP Requirements, BP Who we are and our HSSE goals as required in BP’s Code of Conduct
• Products and Services Knowledge: Mastery
• Problem Solving: Mastery
• Project Management: Skillful
• Customer Training: Skillful
• Measuring & Demonstrating Customer Value: Mastery

Skills & Competencies :

• Customer relationship management
• Sales analysis
• Relevant knowledge of Manufacturing Industry
• Territory management
• Ability to manage Distributor network and managing indirect sales representatives. Ability to lead and Motivate team to achieve company objectives - Mastery
• Ability to execute company offers, programmes with the help of distributor partners !!