Technical Enablement Specialist

Agivant; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Agivant Technologies India Private Limited in Hyderabad seeks a technically strong and business-oriented Technical Enablement Specialist with experience in Graph Database technologies, Data Engineering, and technical product enablement.

You will develop deep expertise in the TigerGraph platform—understanding its architecture, functionalities, product capabilities, and new feature releases—and translate this knowledge into effective technical and business-oriented training programs.

Qualifications

• Strong understanding of graph database concepts, data modeling, and graph analytics.
• Experience with graph databases such as Neo4j, TigerGraph, or AWS Neptune.
• Ability to translate technical concepts into training content for multiple audiences.

Responsibilities

• Design, develop, and deliver structured technical training programs on TigerGraph and graph technologies.
• Enable Sales, Presales, Product, Engineering, Delivery, Developers, and Clients to use TigerGraph solutions effectively.
• Create technical FAQs, troubleshooting guides, and knowledge base content.
• Collaborate with Product and Engineering to understand defects and feature behavior.
• Develop learning modules and hands-on labs for product demonstrations.

Skills

Graph concepts

Data modelling

Query development

Database architecture

Troubleshooting

TigerGraph

Neo4j

AWS Neptune

GSQL/Cypher/Gremlin

Tools

TigerGraph platform

Job description

Agivant Technologies India Private Limited | Full time

Agivant is a new-age AI-First Digital and Cloud Engineering services company that drives Agility and Relevance for our client’s success.

Powered by cutting-edge technology solutions that enable new business models and revenue streams, we help our clients achieve their trajectory of growth.

Agility is a core muscle, an integral part of the fabric of a modern enterprise. To succeed in an ever-changing business environment, every modern organization needs to adapt and renew itself quickly. We help foster a more agile approach to business to reconfigure strategy, structure, and processes to achieve more growth and drive greater efficiencies.

Relevance is timeless and is the only way to survive and thrive.

The quest for relevance defines the exponential acceleration of humanity. This has presented us with a slew of opportunities, but also many unprecedented challenges. With technology-led innovation, we help our customers harness these opportunities and address myriad challenges.

Job Description

Role Overview

We are looking for a technically strong and business-oriented Technical Enablement Specialist with experience in Graph Database technologies, Data Engineering, and technical product enablement.

The ideal candidate will possess a deep understanding of graph database concepts, data modeling, query development, database architecture, and technical troubleshooting. Experience with platforms such as Neo4j , TigerGraph , AWS Neptune , or other graph database technologies is highly preferred.

In this role, you will develop deep expertise in the TigerGraph platform—understanding its architecture, functionalities, product capabilities, and new feature releases—and translate this knowledge into effective technical and business-oriented training programs. You will work closely with Sales, Presales, Product, Engineering, Delivery, Developers, and Clients to enable stakeholders to understand, position, implement, and leverage TigerGraph solutions effectively.

We seek someone who seamlessly combines hands-on technical expertise with strong communication, presentation skills, stakeholder management, and business acumen.

Requirements

Key Responsibilities

• Graph & Data Engineering: Demonstrate a strong understanding of graph database concepts, architecture, data modeling, graph traversal, and graph analytics using technologies like Neo4j, TigerGraph, or AWS Neptune.
• Query & Performance Optimization: Utilize query languages (e. g., GSQL, Cypher, Gremlin) while demonstrating a strong grasp of database performance, query optimization, data integration, and distributed systems.
• TigerGraph Mastery: Develop hands-on expertise in TigerGraph products, architecture, capabilities, and ecosystems. Analyse new product releases and updates to translate them into practical learning modules.
• Troubleshooting & Root Cause Analysis: Independently investigate, troubleshoot, and identify root causes for technical issues, performance bottlenecks, query failures, and configuration challenges in graph implementations.
• Product & Engineering Collaboration: Partner closely with Product and Engineering teams to understand technical defects, enhancements, and product behaviors.
• Documentation & Knowledge Base: Create technical FAQs, troubleshooting guides, knowledge repositories, and best-practice documentation.

Technical Training & Enablement

• Program Design & Delivery: Design, develop, and deliver structured technical training programs, workshops, product demonstrations, and hands-on technical bootcamps on TigerGraph products and graph technologies.
• Multi-Stakeholder Enablement: Tailor enablement programs for diverse internal and external groups:
• Sales & Presales: Product capabilities, business value, competitive positioning, use cases, and solution demos.
• Product Teams: Product architecture, new features, functionality, enhancements, and technical dependencies.
• Developers & Engineering: Graph modeling, query development, implementation, debugging, integrations, and best practices.
• Clients & External Stakeholders: Product onboarding, solution understanding, technical adoption, and implementation guidance.
• Content & Assessment Creation: Develop engaging training presentations, technical documentation, practical assignments, hands-on lab environments, assessments, and product demo materials.
• Gap Analysis: Continuously evaluate training effectiveness and identify capability gaps across teams to refine enablement strategies.