Technical Delivery Head

MathCo; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

MathCo seeks an experienced Technical Delivery Unit Head to drive large-scale data and technology programs, owning the data and product roadmap and delivering results through engineering, product, and business stakeholders. You will provide strong operational leadership and ensure alignment across teams.

With 15–20 years of experience (10+ in program management), you will manage cross-functional teams, optimize processes, and communicate effectively to both technical and non-technical audiences.

Qualifications

• 15–20 years of overall work experience with 10+ years in program and project management.
• Proficiency with JIRA to manage tasks, track progress and report status.
• Strong SQL skills for querying databases and data analysis.
• Experience with data product development including architecture and cloud infrastructure.
• Experience building data processing apps using Hadoop, Spark, NoSQL.
• Experience managing large programs and acting as an Agile coach to teams and customers.
• Ability to lead multiple teams and scale them.
• Excellent communication to articulate complex concepts to diverse stakeholders.

Responsibilities

• Lead identification and definition of complex business challenges and break them into manageable components.
• Develop and maintain the program roadmap aligned with organizational goals.
• Understand program value to customers and ensure features meet expectations.
• Oversee execution of processes and optimize workflows for productivity.
• Manage relationships with developers, designers, marketing, sales, customer support, and leadership.
• Facilitate clear communication across teams and stakeholders.
• Provide regular updates on program status, roadblocks, and solutions.
• Identify opportunities to improve the program from customer feedback and performance metrics.

Skills

JIRA proficiency

SQL

Program management

Agile coaching

Stakeholder management

Communication

Leadership

Tools

JIRA

Hadoop

Spark

NoSQL

AWS

GCP

Azure

Job description

We are seeking an experienced Technical Delivery Unit Head to drive the successful execution of large-scale data and technology programs. In this role, you will be responsible for identifying and solving complex business and delivery challenges, owning the data and product roadmap and ensuring seamless execution across teams. You will provide strong operational and program leadership while working closely with engineering, product, and business stakeholders.

Key Responsibilities

• Lead the identification and definition of complex business challenges, whether they arise from delivery challenges (resource bottlenecks, technical obstacles) or customer-side issues (usability, satisfaction). Break down these challenges into smaller, manageable components and align teams toward clear goals and outcomes.
• Develop and maintain the program roadmap, aligning it with organizational goals. Adjust and adapt the roadmap based on changing business priorities, feedback from stakeholders, or unforeseen challenges.
• Develop a deep understanding of the program's value to customers and clients. Ensure We addresses customer pain points and drives business growth. Ensure that features and updates meet customer expectations.
• Oversee the execution of operational processes, ensuring all teams are aligned and accountable for meeting program objectives. Track progress and continually optimize workflows to enhance productivity and performance.
• Actively manage relationships with key stakeholders, including development teams, designers, marketing, sales, customer support, and leadership.
• Facilitate clear and effective communication across teams to ensure alignment on goals and progress.
• Articulate complex business problems, product strategies, and program progress to both technical and non-technical stakeholders in a clear, concise, and compelling manner. Provide regular updates on program status, roadblocks, and solutions.
• Proactively seek opportunities to improve the Program and processes, drawing from
• Customer feedback, performance metrics, and lessons learned.
• Drive ongoing optimization efforts to enhance program performance and user experience.

Required Skills and Experience

• 15 - 20 years of overall work experience, with 10+ years of experience in Program and Project Management.
• Proficiency in using tools such as JIRA to manage tasks, track progress, and report on project status.
• Strong understanding of SQL for querying databases and analyzing data.
• Familiarity with the technical aspects of data product development, including
• architecture and cloud infrastructure, to effectively communicate with development
• teams.
• Experience in building data processing applications using Hadoop, Spark, and NoSQL databases.
• Experience in building scalable enterprise data warehousing and modelling on-prem
• and/or on cloud platforms (AWS, GCP, Azure).
• Experience in managing and executing large programs; ability to act as an Agile coach to teams and customers.
• Experience in managing multiple teams and scaling them.
• Ability to identify and analyse complex business challenges (technical, operational, or client-related) and break them into smaller, manageable problems, support proposal creation and pre-sales activities.
• Experience in creating and maintaining data and product roadmaps, adjusting them
• based on changing priorities, feedback, and unforeseen challenges (risk and change
• Ability to build strong relationships with multiple stakeholders, including developers, designers, marketing, sales, and leadership teams.
• Excellent communication skills, with the ability to clearly articulate complex concepts to both technical and non-technical stakeholders.
• Operational leadership experience in overseeing the execution of operational processes and improving workflows for maximum efficiency.

About Us

TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted by leading Fortune 500 and Global 2000 enterprises for data-driven decision-making.

Founded in 2016, MathCo builds custom AI and advanced analytics solutions to solve enterprise challenges through its hybrid model. NucliOS, MathCo’s proprietary platform, enables connected intelligence at a lower total cost of ownership (TCO).

At MathCo, we foster an open, transparent, and collaborative culture, making it a great place to work. We provide exciting growth opportunities and value capabilities and attitude over experience, enabling our Mathemagicians to 'Leave a Mark'.

Being a Mathemagician

• Embody MathCo’s culture and way of working.
• Demonstrate ownership and strive for excellence in delivering results.
• Actively engage and contribute to initiatives fostering company growth.
• Support diversity and appreciate different perspectives.

Recognitions

• Positioned as a Leader in Top Generative AI Service Providers – PeMa Quadrant 2023
• by AIMResearch.
• Recognized among Inspiring Workplaces in North America, 2023.
• Accredited for Inclusive Practices by Great Place to Work Institute, India.
• Recognized among India’s Best Workplaces™ for Diversity, Equity, Inclusion & Belonging 2023 by Great Place To Work® India.