Technical Analyst - OpenSearch with AI

Authentic Staffing Agency; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Authentic Staffing Agency is seeking a skilled Search Operations Engineer to manage the LK-EA Website search platform and AI search workflows. You will monitor performance, indexing health, and content ingestion, while supporting OpenSearch indexing and dashboarding across AWS.

The role emphasizes analytics, data-driven improvements, and AI/LLM validation. The candidate should be proficient in OpenSearch/Elasticsearch, SQL, REST APIs, Python, and dashboard tools like Power BI, with a focus on

Qualifications

• Experience with OpenSearch/Elasticsearch setup and tuning.
• Proficient in dashboards and analytics (AWS QuickSight/OpenSearch Dashboards/Power BI).
• Strong SQL and REST API skills.
• Familiar with AI concepts and RAG.
• Experience with monitoring pipelines and platform health.

Responsibilities

• Monitor and manage LK-EA Website search platform operations.
• Track search performance, indexing health, and availability.
• Support OpenSearch indexing and search optimization.
• Monitor content synchronization and ingestion pipelines.
• AI Search Operations: monitor AI responses and validate quality.
• Support training data preparation and knowledge-base maintenance.
• Prompt testing and AI response validation.
• Identify incorrect or outdated responses and coordinate fixes.
• Analytics & Reporting: analyze user search behavior and KPIs.
• Build and maintain AWS/OpenSearch dashboards.
• Monitor APIs, indexing pipelines, search services, and platform health.
• Track AI usage metrics, LLM interactions, and token consumption.
• Troubleshoot and root-cause analysis for search issues.

Skills

OpenSearch/Elasticsearch

Search Analytics

Search Relevance

Indexing & Content mgmt

Analytics & Dashboarding

AWS Fundamentals

CloudWatch

RAG concepts

Chatbot fundamentals

Python

SQL

REST APIs

Postman

Git/GitHub

OpenSearch dashboards

Power BI

Tools

GitHub

Postman

JSON

REST APIs

SQL

Power BI

OpenSearch

Job description

Role & responsibilities

Search Platform Management Monitor and manage LK-EA Website

Search and AI Search platform operations.

Track search performance, search relevance, indexing health, and search availability.

Support OpenSearch/Elasticsearch indexing and search optimization ac-tivities.

Monitor content synchronization and ingestion pipelines.

AI Search Operations Monitor AI-generated search responses and validate answer quality.

Support training data preparation and knowledge-base maintenance.

Perform prompt testing and AI response validation.

Identify incorrect or outdated responses and coordinate corrective actions.

Analytics & Reporting Analyze user search behavior, top

search trends, no-result searches, and search success metrics.

Build and maintain AWS/OpenSearch dashboards.

Technical Monitoring Monitor APIs, indexing pipelines, search services, and platform health.

Track AI usage metrics, LLM interactions, token consumption, and operational KPIs.

Support troubleshooting and root-cause analysis for search-related

issues.

Preferred candidate profile

Search Technologies OpenSearch / Elasticsearch Search Analytics

Search Relevance & Ranking Concepts Indexing & Content Management

Cloud & Infrastructure

AWS Fundamentals

AWS CloudWatch

AWS Lambda (basic understanding)

S3, API Gateway, Monitoring Concepts

Data & Integration

SQL

REST APIs

Postman

JSON

Data Analysis & Reporting

Analytics & Dashboarding

AWS QuickSight / OpenSearch Dash-

boards

Power BI

Excel Advanced Reporting

KPI Monitoring

AI & Emerging Technologies

Basic understanding of Generative AI

and LLMs

Prompt Testing & Validation

AI Search Concepts

Chatbot Fundamentals

Retrieval-Augmented Generation

(RAG) concepts (preferred)

Development & Tools

Git/GitHub Basics

Python (Preferred)

Basic Scripting Knowledge