Technical Account Manager

Veeam; Bengaluru; Hybrid; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Paid vacation days

Private medical coverage for you and 4

Life, accident & disability insurance

Flexible wellbeing allowance

Employee Assistance Program (EAP)

Meal, fuel & transportation benefits

Daycare reimbursement & cab facility

Learning & development programs

Job summary

Veeam is seeking a Technical Account Manager to lead planning, architecture and management of professional services engagements focused on availability solutions including data protection and monitoring.

The role requires extensive experience in Data Management, Data Analytics, Business Continuity, Data Center, Cloud, OS, Networking, Storage and Virtualization, with a track record in consulting and project management.

Qualifications

• Bachelor's degree required or equivalent experience.
• Hands-on experience with Veeam’s Core products and virtualization.
• Strong Consulting and Project Management background.

Responsibilities

• Provide input to proposals and Statements of Work.
• Support delivery and consulting services to meet Veeam solutions.
• Provide project guidance (plans, schedules, communications, resources).
• Assist with assessment and design of solutions.
• Estimate design and implementation efforts.
• Create technical documentation and best practices.

Skills

VMware VCP

Microsoft MCSE

Prince2

ITIL

PMP

Bachelor’s Degree

Veeam Core products

Consulting

Project Management

Communication

Virtualisation

Networking

Storage technologies

Data Management

Data Protection

Education

Bachelor’s Degree in technology

Tools

VMware

Hyper-V

Nimble

Actifio

Veeam Core products

Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Responsibilities:

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions
• Assist with Veeam Software solution implementation effort estimation
• Assist with post-installation issues
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Assist in the selling of Professional Services
• Document configuration and completed activities
• Analyze installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight travel to meet company goals and objectives
• Perform other duties, as assigned

Qualifications:

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands‑on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship‑building skills
• Responsible for understanding customer needs and architecting an appropriate solution.
• Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper‑V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands‑on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands‑on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business Continuity and Operating Systems
• A proven track record of success (Attitude, Competency, Activity Levels)
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self‑care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice , which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.