Team Member-Transaction screening-HO & SUPPORT-Business Process Management Group

Kotak Mahindra Bank; Mumbai; On-site; INR 500,000 - 700,000; Full time

Job summary

Kotak Mahindra Bank in Mumbai is seeking a Transaction Monitoring-Team Member to monitor real-time transactions, identify potential fraud, and take immediate actions to protect customers. The role requires strong analytical ability and effective communication.

This position involves using Finacle and Dotnet tools, coordinating with branches and other departments, and working in shifts to cover real-time monitoring and alert closures.

Qualifications

• Graduate with good academics.
• 1 year of experience in the same role.
• Keen eye for detailing.
• Good communication & interaction skills.
• Logical and analytical skills.
• Knowledge of MS-Office; Excel preferred.

Responsibilities

• Monitor transactions & alerts online / real time for fraud detection and prevention.
• Detection and prevention of fraud through account transaction monitoring and quick decision on alerts to reduce financial losses to customers.
• Out calling customers in real time for confirmation of transactions & blocking channels / marking debit freeze on accounts instantly.
• Prepare MIS: daily tracker, monthly MIS, and team activity MIS.
• Act on mails from branches for closure of alerts.
• Coordinate with various other departments.

Skills

Fraud monitoring

MS-Office

Excel

Communication skills

Analytical skills

Detail oriented

Education

Graduate degree

Tools

Finacle

Dotnet

Job description

Role – Transaction Monitoring-Team Member

Department RCU Transaction monitoring Team Location Infinity-Goregaon-Mumbai Reporting Relationships Transaction Monitoring-Team Manager Position Grade M1/M2

• Team Member (Reviewer /Analyst) – Transaction/Fraud monitoring
• Monitoring of transactions & alerts online / real time for fraud detection and prevention.
• Detection and prevention of fraud on through account transaction monitoring and quick decision on alerts to reduce the financial losses to customer.
• Optimum use of fraud monitoring system/tools, Finacle and Dotnet.
• Out calling the customers on real time for confirmation of transactions & blocking the channels and marking debit freeze on accounts instantly.
• Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS.
• Act on mails sent by branches for closure of alerts.
• Minimum of 1 year of experience in the same role. - Graduate with good academics.
• Keen Eye for detailing
• Good communication & interaction skills.
• Logical and analytical skills.
• Knowledge of MS-Office, preference for excel
• Work in shifts for real time transactions monitoring - Real time out calling on alerted transactions
• Real time channel blocking and account freeze marking
• Various MIS preparation- Daily/Weekly/Monthly
• Action on Mail/Service Requests within TAT
• Coordination with various other department