Team Member - Housekeeping

InterContinental Hotels Group; Dehradun; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading hotel management company in Dehradun is looking for a Team Member - Housekeeping to ensure exceptional service standards and maintain cleanliness. The role requires a high school diploma and at least 2 years of experience in a luxury hotel. Responsibilities include monitoring arrivals, assisting guests, and changing linens. Ideal candidates will be detail-oriented and familiar with hotel operations, ensuring a delightful experience for all guests.

Qualifications

• At least 2 years’ experience in a similar hotel operational setting.
• Good understanding of scheduling work and cleaning procedures.

Responsibilities

• Monitor daily arrivals in coordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Change bed linen with clean bed sheets and pillowcases.
• Provide turn down service and re-stock minibar.

Skills

High school diploma or equivalent

Technical skills in MS Office

Familiarity with hotel systems

Education

Hospitality diploma/degree

Tools

POS systems

PMS

CRM platforms

Job description

As Team Member - Housekeeping, You will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. You will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Team Member - Housekeeping, You willassume full responsibility for theefficientoperation in the following:

• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply wheel trolley with required room supplies for shift.
• Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities.
• Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
• Change bed linen with clean bed sheets and pillowcases as per the resort policy.
• Care for all details, the style and the overall appearance of all areas.
• Apply, use and maintain equipment with very best care and is responsible for it.
• Provide turn down service according to service standard, including re stock of minibar.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Team Member - Housekeeping, You must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. You will also be familiar with various hotel systems including POS, PMS and CRM platforms. You have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.

The above is intended to provide an overview of the role and responsibilities for a Team Member - Housekeeping, You at Six Senses Vana. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Vana is an equal opportunity employer. This policy applies to all terms and conditions of employment.

IHG (InterContinental Hotels Group) maintains a strict no-fee recruitment policy. We want to emphasize that we never ask for money or charge any fees to an applicant as part of our application or recruitment process.

IHG Hotels & Resorts is dedicated to fostering a workplace where all individuals are valued and respected. We provide equal employment opportunities to all applicants and employees, strictly prohibiting discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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