Team Leader Quality - Surgery Coding@HYD Location

ACN Healthcare RCM Services Pvt Ltd; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

ACN Healthcare RCM Services Pvt Ltd in Chennai seeks a Team Leader Quality – Surgery Coding to lead the quality function for surgical coding. You will plan, audit coded records, ensure accuracy and compliance with client and regulatory standards.

You will monitor performance, coach team members, generate quality reports, support training, and drive corrective actions with operations and coding teams to sustain high standards and continuous process improvement.

Qualifications

• Experience in quality control and assurance for surgery coding.
• Ability to plan, execute and improve audits and quality frameworks.
• Strong analytical ability to interpret quality data and trends.
• Preferably with healthcare RCM or HIM experience in coding quality review.
• Knowledge of ICD, CPT and HCPCS coding guidelines.
• Excellent communication and stakeholder management.
• On-site Chennai work requirement with multi-priority handling.
• Bachelor’s degree in healthcare fields; CPC/CCS is a plus.

Responsibilities

• Lead the quality function for surgery coding processes.
• Plan and conduct audits to ensure accuracy and compliance.
• Monitor quality metrics and identify trends and root causes.
• Collaborate with operations and coding teams to implement CAPAs.
• Provide coaching, feedback, and performance reviews to the team.
• Prepare quality reports and support training initiatives.
• Coordinate with stakeholders to maintain high standards and drive improvements.

Skills

Quality Control

Quality Assurance

Quality Auditing

Quality Management

Analytical Skills

ICD-CPT-HCPCS

Stakeholder Management

Team Mentoring

On-site Chennai

Healthcare RCM

Education

Bachelor's degree in healthcare, life sciences or related field

Professional coding certifications (CPC, CCS)

Job description

Company Description

ACN Healthcare RCM Services Pvt. Ltd. is a leading technology-enabled provider of revenue cycle management solutions, focused on helping healthcare organizations optimize financial performance and compliance. As part of ACN Technologies and its global workforce of over 2,500 professionals, the company supports clients in improving patient satisfaction through efficient and accurate RCM processes. ACN Healthcare offers a comprehensive range of services, including Health Information Management, eligibility and verification, accounts receivable management, medical coding, data entry billing, and patient access. The company operates three locations in the United States with its head office in Wilmington, Delaware, and four Global Delivery centers in Bangalore, Hyderabad, and Vizag in India, providing growth opportunities in a dynamic, multinational environment.

Role Description

The Team Leader Quality – Surgery Coding role is a full-time, on-site position based in Chennai. This role is responsible for leading the quality function for surgery coding processes, including planning and conducting regular audits of coded records to ensure accuracy, compliance, and adherence to client and regulatory requirements. The team leader oversees quality metrics, identifies trends and root causes of errors, and collaborates with operations and coding teams to implement corrective and preventive actions. Day-to-day activities include monitoring performance, providing feedback and coaching to team members, preparing quality reports, supporting training initiatives, and coordinating with stakeholders to maintain high-quality standards and continuous process improvement.

Qualifications

• Candidates should possess strong skills in Quality Control and Quality Assurance to maintain accuracy and consistency in surgery coding processes.
• Candidates should possess effective Quality Auditing and Quality Management skills to plan, execute, and improve audits and quality frameworks.
• Candidates should possess solid Analytical Skills to interpret quality data, identify trends, and recommend process improvements.
• Relevant experience in medical/surgery coding quality review within healthcare RCM or HIM environments is highly preferred.
• Knowledge of coding guidelines (e.g., ICD, CPT, HCPCS) and healthcare compliance standards is beneficial.
• Strong communication, coaching, and stakeholder management abilities, with experience leading or mentoring teams.
• Ability to work on-site in Chennai and manage multiple priorities in a fast-paced, target-driven environment.
• A bachelor’s degree in a healthcare, life sciences, or related field; professional coding certifications (e.g., CPC, CCS) are an advantage.