Team Leader - KYC Operations

London Stock Exchange Group; Bengaluru; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

London Stock Exchange Group seeks a Senior Associate to lead KYC Operations within the Anti Financial Crime Utility. You will manage a team focused on Know Your Client, screening and ongoing monitoring, ensuring KRIs and SLAs are met and quality is maintained.

The role requires coverage aligned to UK business hours, with a Wednesday–Sunday pattern including regular weekend operations, and close collaboration with Compliance, Legal, Risk and Audit to uphold regulatory standards.

Qualifications

• Minimum 3 years in an operational environment with at least 2 years in people management.
• Strong knowledge of KYC, AML, Sanctions and Financial Crime frameworks.
• Proven expertise in sanctions screening, PEP identification and adverse media analysis.
• Solid understanding of legal entity structures and risk-based AML approaches.
• Excellent communication and interpersonal skills, both written and verbal.

Responsibilities

• Lead, coach and develop a team of KYC analysts specializing in screening and ongoing monitoring.
• Oversee daily operations, ensuring screening alerts and reviews meet KRIs and SLAs.
• Act as SME in KYC/AML, providing regulatory guidance and interpretation.
• Coordinate with Compliance, Legal, Risk and Audit to resolve issues and ensure regulatory alignment.
• Promote continuous improvement through knowledge sharing and best practices.

Skills

KYC knowledge

AML expertise

Sanctions screening

PEP identification

Adverse media analysis

Regulatory requirements

Leadership

Coaching

Communication

Stakeholder management

Education

Professional qualification in financial crime compliance

Job description

Team Leader, KYC Operations This role is within our KYC Operations team under the Anti Financial Crime Utility, specializing in Know Your Client (KYC), Screening and Offboarding Orchestration. The KYC Operations function specializes in onboarding, customer risk assessments, screening, ongoing monitoring, offboarding, critical metric execution, quality control, quality assurance execution and generating MI reports. This position requires coverage aligned to UK business hours, with a working pattern from Wednesday to Sunday , including regular weekend operations , to ensure continuous support for screening and monitoring activities.

Roles and Responsibilities

Lead, coach, and develop a team of KYC analysts specializing in screening and ongoing monitoring, providing guidance, support, and mentorship. Oversee daily operations, ensuring screening alerts and reviews are completed accurately and within defined KRIs and SLAs. Act as a Subject Matter Expert (SME) in KYC, AML, screening, and Customer Due Diligence (CDD), providing expert interpretation and guidance on regulatory requirements. Conduct regular team meetings to review performance, address challenges, and communicate updates on regulatory or process changes. Provide hands‑on support and mentorship on screening‑related queries, including sanctions, Politically Exposed Persons (PEP), and adverse media checks. Act as the primary point of contact for critical issues and cases, providing advice and solutions. Stay up to date with industry trends, regulatory updates, and standard methodologies to ensure the team is advised and compliant. Supervise and ensure the quality and accuracy of KYC and screening reviews conducted by the team, implementing corrective actions when needed. Perform quality control checks on screening alerts and KYC/AML files, identifying gaps and implementing corrective actions where necessary. Collaborate with Compliance, Legal, Risk, and Audit teams to resolve issues and ensure alignment with regulatory expectations. Promote a culture of continuous improvement by encouraging process enhancements, knowledge sharing, and best practices. Communicate key risks, challenges, and operational issues to relevant stakeholders in a timely and effective manner. Maintain communications within the business to ensure material issues related to financial crime prevention are raised as needed. Maintain strong relationships with internal and external stakeholders to support smooth and efficient KYC operations. Engage with external stakeholders, including clients and regulators, where required.

Preferred Skills and Experience

• Professional qualification in financial crime compliance (e.g., International Compliance Association (ICA) or equivalent).
• Minimum of 3 years’ experience in an operational environment, with at least 2 years in a people management role.
• Strong understanding of KYC, AML, Sanctions, and Financial Crime frameworks.
• Proven expertise in sanctions screening, PEP identification, and adverse media analysis.
• Solid knowledge of legal entity structures, corporate hierarchies, and risk-based AML approaches.
• Financial Crime investigation, prevention and/or detection work preferably in the financial services or asset management industry.
• Good understanding of risk management principles.
• Strong analytical and problem‑solving skills with high attention to detail.
• Excellent communication and interpersonal skills, both written and verbal.

Career Stage: Senior Associate London Stock Exchange Group (LSEG)

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.