Team Leader - Housekeeping

Hyatt Regency; Ernakulam; On-site; INR 480,000 - 720,000; Full time

Job summary

Hyatt Regency is seeking a proactive housekeeping supervisor to lead and develop a team in delivering exceptional room cleanliness and maintenance. The role focuses on implementing efficient cleaning schedules, conducting regular inspections, and collaborating across departments to ensure seamless service.

The ideal candidate will train new staff, monitor performance, and act on guest feedback to continuously elevate guest satisfaction in a luxury hotel environment.

Qualifications

• Experience in managing a housekeeping team in a hotel setting.
• Strong eye for detail and cleanliness standards.
• Ability to train and mentor staff for better performance.

Responsibilities

• Manage and supervise a team of housekeepers to ensure all rooms meet the highest standards of cleanliness and maintenance.
• Develop and implement effective cleaning schedules and procedures to ensure efficient operations.
• Conduct regular inspections to identify areas for improvement and provide feedback to team members.
• Collaborate with other departments to ensure seamless service delivery and resolve any issues that may arise.
• Train and mentor new team members to ensure they understand their roles and responsibilities.
• Analyze customer feedback and implement changes to improve overall guest satisfaction.

Skills

Team management

Quality control

Guest satisfaction

Tools

Hospitality software

Job description

• Manage and supervise a team of housekeepers to ensure all rooms meet the highest standards of cleanliness and maintenance.
• Develop and implement effective cleaning schedules and procedures to ensure efficient operations.
• Conduct regular inspections to identify areas for improvement and provide feedback to team members.
• Collaborate with other departments to ensure seamless service delivery and resolve any issues that may arise.
• Train and mentor new team members to ensure they understand their roles and responsibilities.
• Analyze customer feedback and implement changes to improve overall guest satisfaction.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.