Team Leader Guest Relation

Hyatt Regency; Dehradun; On-site; INR 350,000 - 500,000; Full time

Job summary

Hyatt Regency Dehradun is seeking a Team Leader to assist in the efficient running of the Guest Services department in line with Hyatt's corporate strategies and brand standards, ensuring guest and owner expectations are met.

The role emphasizes support within the Rooms Division, maintaining service excellence, and effective problem solving and communication with guests. On-site operations in Dehradun will require strong leadership and coordination with hotel teams.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Assist in the smooth operation of the Guest Services department.
• Support in maintaining Hyatt's brand standards and guest satisfaction.
• Collaborate with Rooms Division to meet guest and owner expectations.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality or Tourism management degree/diploma

Job description

Organization- Hyatt Regency Dehradun

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Guest Services is responsible to assist in the smooth and efficient running of the Guest Services Department within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.