Team Leader - Global Business Services

Bank Of America; Chennai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Bank of America in India seeks a Senior Team Leader to oversee Global Markets NFRR reporting, data integrity, and process improvements across the organization. You will coordinate submission cycles and ensure accuracy of data with cross-functional partners.

The role requires strong leadership, attention to detail, and clear communication as you mentor teams across locations in India. In-office model with role-based flexibility applies.

Qualifications

• MBA / PGDM (if any) from a recognized institute.
• 0 years of experience or fresher level for initial hiring.
• Attention to detail, assertiveness, initiative, and leadership.
• Strong work ethic and team focus.
• Strong interest in global financial markets and commodities; complex structures preferred.

Responsibilities

• Oversee NFRR reporting processes and data quality checks.
• Coordinate signoffs and archival of submissions with stakeholders.
• Lead transformation, continuous improvement, and production monitoring initiatives.

Skills

Leadership

Analytical problem solving

Communication skills

MS Office (Excel & PowerPoint)

Attention to detail

Team focus

Education

MBA / PGDM

Tools

MS Office: Excel & PowerPoint

Job description

Team Leader Job Description

About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Global Markets NFRR - Responsible for the preparation and submission of the NFRR reports on periodic basis and share with the Line of business.

• Generating the report from the GRRS application
• Performing and Analyzing data quality checks
• Investigate data issues found
• Perform manual adjustments if any
• Get signoff from relevant stake holders on the report generated
• Archival of Submission and Supporting Documentation

Team also partners and support few other functions like Transformation, continuous improvement, and Production Monitoring as horizontals.

Global Markets Transformation & Change

Responsible for supporting portfolio of regulatory/ industry/ strategic/ operational excellence programs & projects in Project Management, Business Analysis and Test management capacity, while adhering to change standards and governance guidelines.

Tax Reporting

Tax Reporting is a new interest-bearing accounts and Certificates of Deposits (CDs) require a complete Form W-9 when the account is opened. The Form W-9 is the part of the signature card and is maintained on Image View. Tax Reporting receives Forms-W9’s from Reasonable Cause, B-Notice, Penalty Notice mailings and from banking centers for name or TIN changes to existing accounts.

Requirements

• Education: MBA / PGDM Certification if any - NA
• Experience Range - Fresher / 0 years
• Foundational Skills Attention to detail, assertiveness, initiative, leadership
• Strong work ethic and team focus
• Strong interest in global financial markets and commodities sector and keen interest in complex structures is preferred
• Analytical problem solving
• Technical skills (MS Office: Excel & PowerPoint)
• Communication skills

Location

Candidate should be willing to work in any locations namely – Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad as per company requirement

Experience Level

Senior Level