Team Lead Software Systems Engineering

Sabre Corporation; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Sabre Corporation seeks a Lead Site Reliability Engineer in Bengaluru to support the PNR SRE Team. You will focus on stability, automated delivery, and reliability improvements for Sabre’s Reservations suite. You will drive best practices, on-call coverage, and incident leadership across global teams.

The role emphasizes SRE principles, CI/CD, monitoring and automation, and collaboration with partners to deliver prod-ready services. Strong English communication is required.

Qualifications

• Minimum 5+ years in SRE/DevOps or related roles.
• Strong understanding of cloud and container orchestration.
• Experience with CI/CD pipelines and automation.
• Proficient in monitoring, incident response, and on-call practices.
• Excellent communication and collaboration across teams.

Responsibilities

• Provide on-call support for incidents and outages.
• Lead incident investigations and postmortems with blameless culture.
• Build and maintain alerting/monitoring in GCP and apps.
• Collaborate on CI/CD pipelines and infrastructure deployments.
• Mentor teams and ensure reliability as a feature.

Skills

GCP knowledge

CI/CD concepts

English communication

Problem solving

Education

Bachelor’s degree in CS/engineering or equivalent

Tools

Jenkins

Docker

Kubernetes

Terraform

Prometheus

Grafana

ElasticSearch

Job description

## Team Lead Software Systems EngineeringApply: Bengaluru, Karnataka, India: Full time: Posted Today: JR108824**Powering the agentic revolution in travel.** Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.### Sabre is seeking a talented Lead Site Reliability Engineer to support the PNR SRE Team in Bangalore. This team supports the operations of the \"Reservations\" suite of products at Sabre and is globally distributed across US, Poland and India. We are looking for a team member to join this team and be focused on ensuring the stability and reliability of the services, automated delivery, increasing velocity of releases, and working with us on incorporating best practices, high quality and ensuring overall great customer experience for Sabre customers. The team member must practice SRE principles and should strive to reduce toil and treat reliability as a feature. This role will report to the team manager. Role and Responsibilities:* ### Provide application on-call support (8–12-hour shifts, one week at a time), responding to system alerts/pages, troubleshooting issues, and taking action when needed.* ### Participate on incident bridges and lead investigation of severe issues affecting customer experience.* ### Review, execute, validate and monitor changes to ensure stability and risk are addressed* ### Build alerting and monitoring solutions for new or existing services in GCP, and other observability tools.* ### Continuously improve reliability by engaging in SRE practices such as blameless postmortems, building SLIs for CUJs, reducing toil and increasing automation.* ### Support development partners with infrastructure deployments, ci-cd pipelines, and other non-functional requirements to be prod-ready* ### Take ownership of services, addressing risks, and keeping up with other KTLO tasks including managing infrastructure currency, PCI audits, capacity monitoring, and cost optimization.* ### Provides technical mentorship and cultural/competency-based guidance to teams.### Qualifications and Education Requirements:* ### Google Cloud Platform knowledge* ### Analysis, debugging and troubleshooting skills, persistence in problem solving* ### Good collaboration within the team and with teams up and across the organization* ### Understanding of CI/CD concepts* ### Familiarity with Jenkins* ### Understanding of container orchestration technologies (Docker, Kubernetes)* ### Linux/UNIX knowledge, Terraform, shell scripting, networking* ### Familiarity with monitoring and alerting tools: AppDynamics, Google Cloud ops, Data dog, Prometheus, Grafana, Elastic search* ### Experience with Change Management process* ### Very good written and verbal English communication skills* ### Willingness to learn* ### Self-disciplined and commitment oriented### **NICE TO HAVE SKILLS:*** ### Understanding of databases (relational, Oracle, Couchbase, Datastore, Spanner)* ### Java development experience* ### Experience with Sabre Change Management process, Service Now, runbooks* ### Google SRE knowledgeWe will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.