TE-1374 Technology Lead / Architect

Keka Technologies Private Limited; Hyderabad; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

ESP Engineered in Hyderabad is seeking a Technology Lead/Architect to drive the design of a next-generation healthcare platform. In this high-impact role, you'll work closely with teams across engineering, product, and analytics to ensure system performance, process reliability, and data-driven solutions. The ideal candidate has strong experience in scalable web platforms, modern backend systems, and cloud deployment pipelines. Key responsibilities include defining architecture patterns, system design, and enhancing user experience while driving decision-making that balances technical depth with business impact.

Qualifications

• Strong experience in designing and building scalable web platforms and distributed systems.
• Deep understanding of modern web technologies and backend systems.
• Experience working with event-driven systems, APIs, and third-party integrations.

Responsibilities

• Design and evolve scalable, reliable systems supporting patient-facing and internal workflows.
• Define architecture patterns, service boundaries, and communication strategies.
• Ensure systems are built with a strong focus on performance, resiliency, and maintainability.

Skills

Scalable web platforms and distributed systems

Modern web technologies and backend systems

Event-driven systems, APIs, and third-party integrations

Cloud platforms and deployment pipelines

Data modeling, tracking systems, and analytics integration

Tools

JavaScript / TypeScript

Next.js / React

Node.js

Google Tag Manager

Sentry

Job description

Job Description: Technology Lead/Architect

Role Overview

We are building a next-generation healthcare platform (EMR, Patient Intake, Admin Systems, and Analytics-driven workflows) and are looking for a Technology Architect who can take end-to-end ownership of system design, scalability, and production reliability.

This is a high-impact, hands-on role where you will work closely with Engineering, Product, Analytics, and Business teams to design systems that directly influence patient experience, conversion, and operational efficiency.

You are expected to drive execution, solve real-world problems, and ensure production success.

Key Responsibilities

• Design and evolve scalable, reliable systems supporting patient-facing and internal workflows
• Define architecture patterns, service boundaries, and communication strategies across the platform
• Ensure systems are built with a strong focus on performance, resiliency, and maintainability
• Translate business requirements into robust technical solutions
• Design complex, multi-step user journeys such as patient intake flows and onboarding experiences
• Build flexible systems capable of handling dynamic workflows, conditional logic, and state-driven interactions
• Ensure seamless user experience even in failure scenarios or partial system outages
• Enable accurate tracking of user journeys and business-critical events across the platform
• Design systems that support analytics, reporting, and data-driven decision-making
• Work closely with analytics teams to ensure data consistency, traceability, and usability for dashboards and insights

Platform Reliability & Production Readiness

• Define and implement strategies for system stability, fault tolerance, and graceful degradation
• Ensure readiness for production environments, including deployment strategies, rollback mechanisms, and environment configurations
• Drive improvements in monitoring, alerting, and debugging capabilities

Integration & External Systems Handling

• Architect integrations with external platforms such as providers, partners, and third-party services
• Ensure reliable handling of asynchronous workflows, event-driven processes, and external dependencies
• Design mechanisms for retry handling, idempotency, and failure recovery

Performance & Scalability

• Identify bottlenecks across the system and implement optimizations for speed and efficiency
• Design solutions that can scale with increasing user traffic and business growth
• Implement caching, load handling, and efficient data access strategies

Security & Compliance

• Ensure systems are designed with strong data protection and secure access patterns
• Handle sensitive data responsibly with appropriate safeguards
• Align architecture with healthcare and data privacy standards

Engineering Excellence & Governance

• Define and enforce best practices for system design, coding standards, and reviews
• Conduct architecture and design reviews to ensure quality and consistency
• Mentor engineers and guide teams in building scalable and maintainable solutions
• Drive improvements in engineering maturity, quality, and delivery predictability

Tools & Technologies

• Core Development:
  • JavaScript / TypeScript, Next.js / React, Node.js (REST / GraphQL / tRPC)
• Data & Analytics:
  • Google Tag Manager (GTM), Segment, Mixpanel, Google Analytics 4, Google BigQuery
• Integrations & Payments:
  • APIs & Webhooks, Stripe
• Monitoring & Observability:
  • Sentry, Datadog
• Jira, Confluence, Figma

Required Skills & Experience

• Strong experience in designing and building scalable web platforms and distributed systems
• Deep understanding of modern web technologies and backend systems
• Experience working with event-driven systems, APIs, and third-party integrations
• Hands-on experience with cloud platforms and deployment pipelines
• Strong knowledge of data modeling, tracking systems, and analytics integration
• Proven ability to handle production systems at scale
• Excellent problem-solving skills with a focus on real-world scenarios

Preferred Experience

• Experience working in healthcare, EMR, or regulated domains
• Exposure to growth platforms, analytics tracking, or conversion optimization systems
• Familiarity with modern tools and frameworks used in scalable product development
• Experience working in fast-paced, high-growth environments

Success Metrics

• Improved system reliability and reduction in production issues
• Enhanced visibility into user journeys and business metrics
• Faster and more predictable delivery of features
• Scalable systems capable of handling increased traffic
• Seamless integration with external systems and partners

What We Expect from You

• Take full ownership — from design to production outcomes
• Be hands-on when needed, especially in critical situations
• Simplify complex problems into practical, scalable solutions
• Collaborate effectively across engineering, product, and business teams
• Drive decisions with a strong balance of technical depth and business impact

Equal Opportunity Statement

Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.