Tamil Voice Process Executive - Reminder & Collection Calls

Takecare Manpower Services; Chennai District; On-site; INR 201,000 - 312,000; Full time

Job summary

Takecare Manpower Services is seeking candidates for a customer service role in Chennai. Freshers or those with up to 2 years of experience will handle inbound and outbound calls, assisting customers and resolving issues.

The position requires excellent communication and the ability to work in a fast-paced environment with deadlines. Ideal applicants demonstrate strong interpersonal skills and a customer-first attitude, contributing to high satisfaction and timely resolution of inquiries.

Qualifications

• Freshers or candidates with up to 2 years of experience in a related field.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Handle inbound and outbound calls to clients and customers.
• Manage and resolve customer complaints professionally.
• Meet daily, weekly, and monthly targets for call handling and resolution.

Skills

Excellent communication

Interpersonal skills

Call handling

Target oriented

Job description

Handle inbound and outbound calls to clients and customers. Manage and resolve customer complaints professionally. Meet daily, weekly, and monthly targets for call handling and resolution.

Required Candidate profile

Freshers or candidates with up to 2 years of experience in a related field. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines.