Systems & Operations Analyst (General IT + Automation)

Sibros Technologies Inc.; Pune District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible vacation policy

Budget for online courses and conferences

Employee wellness programs

Flexible vacation

Employee wellness

Job summary

A leading technology firm based in Pune is seeking a Systems & Operations Associate focused on IT and automation. The ideal candidate should have 2-5 years of experience in IT support, possess strong organizational and communication skills, and have a flexible startup mindset. Key responsibilities include streamlining workflows, managing employee onboarding processes, and supporting hardware management. The company offers a supportive work culture, competitive compensation, and opportunities for professional growth and development.

Qualifications

• 2-5 years experience in IT support, operations, or technical coordination.
• Comfortable learning new tools quickly and working independently.
• Practical problem-solver with good judgment and attention to detail.
• Willingness to learn quickly and work independently.
• Clear written and verbal communicator with attention to detail.

Responsibilities

• Identify and automate repetitive workflows.
• Support onboarding of employees with setup of accounts.
• Manage internal device inventory and coordinate repairs.
• Document processes so work is repeatable and scalable.

Skills

Strong organizational skills

Clear communication

Problem-solving

Startup mindset

Project management

Education

Bachelor's degree in computer science or related field

Tools

Google Workspace

Jira

Ubiquiti

Mac/Linux/Windows

Job description

Systems & Operations Associate (General IT + Automation)

Sibros is accelerating the future of SDV excellence with its Deep Connected Platform™ that orchestrates full vehicle software update management, vehicle analytics, and remote commands in one integrated system. Adaptable to any vehicle architecture, Sibros’ platform meets stringent safety, security, and compliance standards, propelling OEMs to innovate new connected vehicle use cases across fleet management, predictive maintenance, data monetization, and beyond.

To innovate remarkable connected mobility technologies that give our customers unmatched value and are essential to how people and goods move from point A to point B. Our goal is to make it simple for the world’s trailblazing OEMs to develop at speed and at scale securely keeping the roads and drivers safe.

About the Role

Job Title: Systems & Operations Associate (General IT + Automation)

Location: Pune, India

Experience: 2 to 5 years

Sibros is a lean, fast-moving team and we keep internal operations lightweight and practical. This role is built for a curious generalist who wants broad exposure and real ownership. You will help employees stay productive day-to-day, keep our core tools and systems running smoothly, and improve how we operate by simplifying workflows and automating repetitive work.

You will work across internal support, SaaS platforms, access management, device and hardware tracking, vendor coordination, and process improvements. A big part of the job is finding friction points in how we operate (onboarding, access requests, inventory tracking, internal requests, approvals, reporting) and making them cleaner, faster, and more scalable using a mix of common sense, good documentation, and modern tools including AI automation.

This is not a traditional IT administrator role and we do not run heavy infrastructure. We want someone who is willing to do a little bit of everything, learns quickly, communicates clearly, and follows through. If you like solving messy problems, making systems feel “easy,” and being the person who makes things work better every week, you’ll do well here.

What you’ll do:

• Automation and Process Improvement: Identify repetitive workflows and streamline or automate them
• Build lightweight internal tools and dashboards using spreadsheets, no-code tools, and basic scripting (you can learn on the job)
• Experiment with AI automations to improve onboarding, internal requests, reporting, documentation, and team productivity
• Document processes so work is repeatable and scalable

SaaS Tools and Access Management

• Support onboarding and offboarding by setting up accounts and access across key tools (Google Workspace, SSO, Jira, etc.)
• Maintain user groups, permissions, tool hygiene, and access consistency
• Assist with periodic access reviews and basic security cleanup work (with guidance from leadership)

Employee Tech Enablement

• Set up, deploy, and maintain laptops and shared devices (Mac, Windows, Linux)
• Prepare devices and access for new hires and support offboarding returns
• Install and configure software, manage updates, and handle basic troubleshooting
• Maintain internal device inventory and coordinate repairs or replacements as needed

Hardware and Vendor Management

• Track internal hardware, shared devices, and loaner equipment across teams and locations
• Coordinate shipments, returns, and inventory updates with Operations and Accounting
• Improve tracking tools and workflows to increase visibility and reporting quality
• Manage vendors related to workplace technology and tooling (device suppliers, service providers, IT support partners)
• Help troubleshoot basic office network issues (we use Ubiquiti) and coordinate with external support when needed
• Support Wi-Fi, VPN, conferencing setups, and shared office tech
• Keep IT procedures and internal documentation current as systems evolve

What you should know

• Bachelor's degree in computer science, information technology, or a related field
• 2-3+ years experience in IT support, operations, technical coordination, or a similar role
• Strong organizational skills and ability to manage multiple small projects at once
• Comfortable learning new tools quickly and working independently
• Clear written and verbal communicator who closes loops and documents work
• Practical problem-solver with good judgment and attention to detail
• Startup mindset: flexible, proactive, willing to do whatever needs doing

Bonus (Nice to Have)

• Experience with automation tools (Zapier, Make, Apps Script, basic scripting, etc.)
• Experience building simple internal tools (Airtable, Retool, Notion databases, Google Sheets workflows)
• Familiarity with device management concepts (MDM, endpoint tooling, inventory systems)

What We Offer:

• You will work with an awesome team where work culture is built to help you grow and have sense of full responsibility and accountability on a daily basis
• You will have opportunities to work with industry veterans and high profile OEM customers in the connected vehicle technology space
• Competitive and generous total compensation package
• Flexible vacation and paid time off. You’re the best person to decide when you need time off. Our flexible vacation policy puts you in control.
• Team events and off-sites.
• Budget for online courses, books, and conferences.
• Employee wellness programs to support self-care and overall wellness.

Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

Privacy

At Sibros, we value your privacy and understand the importance of safeguarding your personal information. In order to effectively track candidates for current and future opportunities, we collect and securely store your personal data. The information you provide during the application process will be kept confidential and used solely for recruitment purposes.

To ensure the highest level of privacy protection, we utilize third-party service providers for data management but never share your information for any other purpose outside of recruitment. Should you need to access, update, or delete your candidate profile information, our dedicated team is available to assist you. Please contact us at [e-mail] for any questions or requests.

To learn more about our commitment to data privacy, including compliance with GDPR and CCPA regulations, please visit our website at sibros.tech/privacy-policy