Systems Integration Senior Analyst

NTT DATA, Inc.; Bengaluru; Hybrid; INR 1,500,000 - 2,300,000; Full time

Job summary

NTT DATA is seeking a Citrix Administrator Senior Analyst to join our Bangalore, Karnataka, India team. The role focuses on installing, configuring, maintaining, and troubleshooting Citrix XenApp/XenDesktop environments, Windows Server infrastructure, and related tech to ensure secure, high-performance virtualized app delivery.

You will manage StoreFront, Delivery Controllers, Director, App-V, Netscaler Gateway, and related components, while overseeing access controls, monitoring, and capacity

Qualifications

• Citrix XenApp/XenDesktop environments experience
• Strong Windows Server administration
• Experience with MCS and StoreFront/Director
• Exposure to Citrix Netscaler gateway and App-V
• Knowledge of ICA/RDP protocols and security

Responsibilities

• Administer and support Citrix XenApp (7.0/7.18) and MCS environments
• Manage Citrix StoreFront, Delivery Controllers, and Director
• Oversee application publishing and user access configurations
• Monitor Citrix infrastructure for performance, availability, and capacity
• Support Active Directory and Group Policy configurations
• Maintain Microsoft App-V environments
• Administer Citrix Netscaler Gateway for secure remote access
• Monitor system performance and analyze logs for anomalies
• Manage load evaluators and resource allocation
• Troubleshoot Citrix XenApp/XenDesktop, Netscaler Gateway, App-V delivery
• Investigate root causes and implement long-term fixes
• Ensure secure Citrix configurations and license compliance

Skills

Citrix XenApp/XenDesktop

Windows Server

MCS

StoreFront

Delivery Controllers

Director

App-V

Netscaler Gateway

ICA/RDP

SQL Server

Tools

Citrix Commands

Administrative Tools

Windows Resource Kit

SQL Server tooling

Job description

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We are currently seeking a Systems Integration Senior Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

1. Role Overview

• We are seeking a skilled and experienced Citrix Administrator responsible for the installation, configuration, maintenance, and troubleshooting of Citrix environments. The role requires strong expertise in Citrix XenApp/XenDesktop environments, Windows Server infrastructure, and associated technologies to ensure optimal performance, availability, and security of virtualized application and desktop services.


• The ideal candidate will bring strong analytical and problem-solving capabilities, along with hands-on experience in managing enterprise-scale Citrix deployments.

2. Key Responsibilities

• Administer and support Citrix XenApp (versions 7.0 and 7.18) and Citrix MCS (Machine Creation Services) environments.


• Manage and maintain Citrix StoreFront, Delivery Controllers, and Director.


• Oversee application publishing and user access configurations.


• Monitor Citrix infrastructure for performance, availability, and capacity.

2.2 Infrastructure & System Support

• Support Active Directory, including Group Policy configuration and implementation.


• Maintain and troubleshoot Microsoft App-V environments.


• Administer Citrix Netscaler Gateway for secure remote access.

2.3 Performance & Monitoring

• Monitor system performance and implement optimization strategies.


• Analyze system logs and proactively identify anomalies or recurring issues.


• Manage load evaluators, performance tuning, and resource allocation.

2.4 Incident & Problem Management

• Troubleshoot complex issues related to:
  
  
  • Citrix XenApp/XenDesktop
  
  
  • Netscaler Gateway
  
  
  • App-V and application delivery
  
  


• Investigate root causes and implement long-term fixes.

2.5 Security & Access Management

• Ensure secure configuration of Citrix environments.


• Manage ICA/RDP protocols and user session security.


• Support licensing and compliance for Citrix and Terminal Servers.

2.6 Automation & Tools

• Utilize Citrix commands and administrative tools for system management.


• Develop or use scripts for automation and operational efficiency (where applicable).


• Work with Windows Resource Kit tools and SQL Server for reporting and troubleshooting.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .