Systems Engineer - Workday Platform

Salesforce, Inc.; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Salesforce is seeking a hands-on Workday configuration expert to translate use cases into technical requirements, lead UAT, and manage SOX controls across platforms.

You will assess build-vs-buy options, document release notes, and collaborate with Product Managers, SMEs, and engineers in an Agile/Scrum environment.

Qualifications

• 3–5 years hands-on Workday configuration/implementation experience.
• Ability to break down business use cases into technical specs and acceptance criteria.
• Experience leading UAT with business SMEs and defect coordination.
• Knowledge of platform security frameworks and reporting/integration.
• Experience with SOX or similar compliance ownership and audit support.
• Experience with Agile/Scrum and backlog refinement.

Responsibilities

• Decompose product use cases into detailed technical requirements and test rules.
• Perform hands-on configuration and evaluate design tradeoffs.
• Lead UAT execution and guide SMEs through testing.
• Write and maintain integration-aware test cases and end-to-end tests.
• Document release notes with changes, testing, and impacts.
• Coordinate with integration engineers on upstream/downstream impacts.

Skills

Workday configuration

UAT leadership

Agile/Scrum

Communication to stakeholders

SOX/compliance ownership

Education

Bachelor's Degree in Computer Science or Engineering

Tools

Git

CI/CD tooling

Workday security models

Job description

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Key Responsibilities:

• Independently decompose Product Manager-authored use cases and problem statements into detailed technical requirements, user stories, edge cases, and validation rules.
• Perform hands-on configuration across primary assigned platforms; evaluate design tradeoffs and document the rationale behind configuration decisions.
• Conduct build‑vs‑buy feasibility assessments (technical complexity, integration impact, effort) and surface recommendations to the Product Manager.
• Lead UAT execution for assigned features - prep test environments, guide business SMEs through testing, and triage/resolve defects for re‑testing.
• Write and maintain integration‑aware test cases; execute end‑to‑end regression testing across system boundaries.
• Identify upstream/downstream integration impacts before build begins and coordinate with integration engineers.
• Author release notes documenting what changed, how it was tested, and known impacts or dependencies.
• Perform peer reviews of configuration authored by other team members and managed service providers.
• Design and implement Workday security models, perform impact analysis and recommend the best practices.
• Manage periodic platform release implementation (e.g., quarterly/bi‑annual platform releases) for assigned systems.
• Own SOX IT Application Control mechanics for assigned systems - complete quarterly control certifications and support audit walkthroughs independently.
• Participate actively in backlog refinement and Big Room Planning sessions; ensure Definition of Ready compliance for sprint items.
• Begin contributing to AI/Agent build tasks - configure and test basic Agentforce flows or platform AI features within assigned systems.
• Support production triage and contribute to root cause analysis when issues occur, escalating and coordinating with Ops/engineering as needed.

Required Experience:

• 3-5 years of hands‑on configuration/implementation experience with Workday.
• Demonstrated ability to independently break down business use cases into detailed technical requirements, configuration specs, and acceptance criteria.
• Experience leading UAT execution, including defect triage and resolution coordination with business SMEs.
• Working knowledge of platform security frameworks, business processes, and reporting/integration.
• Experience with SOX or similar compliance control ownership, including audit walkthrough support.
• Experience conducting peer reviews of configuration work.
• Experience working with Agile/Scrum methodology, including backlog refinement and sprint delivery.
• Ability to communicate technical tradeoffs and status clearly to Product Managers and stakeholders.
• Bachelor's Degree in Computer Science, Engineering, or relevant experience.

Desired Experience and Qualifications:

• Basic exposure to configuring or testing AI/agentic features (e.g., Agentforce, Einstein, or equivalent platform AI capabilities).
• Experience managing scheduled Workday platform release cycles.
• Familiarity with integration frameworks and coordinating with integration engineers on cross-system dependencies.
• Experience with Version Control, Code Collaboration, and Continuous Integration systems (e.g., GIT).
• Exposure to Geo Expansion or M&A system onboarding activities.
• Experience working in SaaS/PaaS architectures and enterprise IT environments.
• Workday Security Pro certified.
• A demonstrated, genuine AI-first approach to engineering - using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
• Experience using