System Engineer L3 - Linux Systems & Storage

Neysa; Mumbai; On-site; INR 2,600,000 - 4,000,000; Full time

Benefits offered by this job

Job summary

Neysa in Mumbai is seeking a Senior System Engineer – Linux System & Storage to own advanced Linux administration, storage, backup, and virtualization in a 24x7 onsite environment. You will handle high-severity incidents, contribute to automation, and mentor L1/L2 teams.

The role requires 8–12 years in Linux system administration, storage technologies (LVM, RAID, SAN/NAS, iSCSI), scripting (Python, Shell), and experience with Docker/Kubernetes.

Qualifications

• 8 to 12 years of experience in Linux System Administration & Storage.
• Bachelor’s degree in Computer Science, IT, or related field (preferred).
• Strong experience in enterprise or data center environments.
• Proven ability to handle critical incidents and escalations.

Responsibilities

• Perform advanced configuration, administration, and troubleshooting of Linux systems, storage, backup, hardware, and applications.
• Provide technical support and guidance to L1, L2 teams and clients across communication channels.
• Be available for 24×7 operational support in rotational shifts.
• Handle escalations, severity incidents, and critical projects.
• Respond to and resolve incidents, requests, changes, and problems within SLA.
• Work on service improvement plans (SIPs) and assigned initiatives.
• Ensure adherence to defined processes and operational procedures.
• Maintain high availability and uptime of infrastructure systems.
• Prepare handover checklists, plans of action (POA), shift reports, SOPs, and KEDB documentation.
• Ensure all activities are logged and updated in ticketing systems.
• Collaborate with cross-functional teams to drive faster resolutions and improvements.

Skills

Linux administration

Networking basics

Web servers

Troubleshooting

Storage tech

Scripting

Docker Kubernetes

Backup solutions

Monitoring tools

Provisioning tools

Virtualization

AI deployment basics

Education

Bachelor’s degree in Computer Science/IT

Tools

Bacula/Commvault/Veeam

Job description

Job Title: System Engineer L3 – Linux System & Storage

Type:Onsite, Rotational Shift (24×7)

Job Level:L3

Our Purpose

India is in the middle of an extraordinary AI revolution, powered by a young, tech-savvy generation and visionary leaders who see the future in code and creativity. Across industries—from healthcare to finance to education—AI adoption is accelerating at record speed. Over 90% of business leaders are now reimagining their processes through AI, while developers and students across the country are building tools that are transforming the way India works and lives. At the heart of this movement stands Neysa, India’s trusted AI Acceleration Cloud Provider. Neysa exists to democratize AI. Built in India for the world, Neysa carries the credibility of a leadership team that created Netmagic (now part of NTT Data). With a fully integrated system and deep local market insight, Neysa helps organizations across sectors confidently adopt, accelerate, govern, and scale AI. The Future of AI, Built on Trust and Expertise. Hence, Neysa understands and builds the Home for Your AI.

Who We Are

Co-founded by industry pioneers Sharad Sanghi and Anindya Das, Neysa combines deep expertise in cloud, AI infrastructure, and cybersecurity to empower the builders of the future. Its flagship product, Neysa Velocis, is a full-stack system built for modern AI—from training and fine-tuning to inference. It streamlines compute, orchestration, security, and observability, helping organizations in high-growth markets like India adopt AI faster, safer, and more cost-efficiently.

The Opportunity

Join Neysa as a Senior System Engineer – Linux System & Storage, where you will take ownership of advanced system administration, troubleshooting, and infrastructure reliability in a 24×7 environment. You will act as a key escalation point for critical issues, drive resolution of high-severity incidents, and contribute to improving system performance, automation, and operational excellence across data center and office environments.

What You’ll Achieve In This Role

Lead resolution of critical incidents and complex infrastructure issues

Ensure high availability, performance, and security of Linux and storage systems

Strengthen operational maturity through process adherence and documentation

Drive automation and efficiency across infrastructure management

Act as a technical mentor and escalation point for L1 and L2 teams

Roles And Responsibilities

As a Senior System Engineer – Linux System & Storage, you will:

Perform advanced configuration, administration, and troubleshooting of Linux systems, storage, backup, hardware, and applications

Provide technical support and guidance to L1, L2 teams and clients across communication channels

Be available for 24×7 operational support in rotational shifts

Handle escalations, severity incidents, and critical projects

Respond to and resolve incidents, requests, changes, and problems within SLA

Work on service improvement plans (SIPs) and assigned initiatives

Ensure adherence to defined processes and operational procedures

Maintain high availability and uptime of infrastructure systems

Prepare handover checklists, plans of action (POA), shift reports, SOPs, and KEDB documentation

Ensure all activities are logged and updated in ticketing systems

Collaborate with cross-functional teams to drive faster resolutions and improvements

Required Qualifications

8 to 12 years of experience in Linux System Administration & Storage

Bachelor’s degree in Computer Science, IT, or related field (preferred)

Strong experience working in enterprise or data center environments

Proven ability to handle critical incidents and escalations

Primary Skills (Must Have)

Strong expertise in Linux OS and infrastructure management

In-depth knowledge of networking concepts: DNS, DHCP, SSH, TCP/IP, SMTP, IP, Iptables/Firewalld

Experience with web servers and load balancers: Apache, Nginx, HAProxy

Advanced troubleshooting and analytical skills (logs analysis, event correlation)

Strong knowledge of storage technologies: LVM, RAID, SAN, NAS, iSCSI

Proficiency in scripting and automation: Python, Shell scripting, Ansible, Terraform

Experience with containerization and orchestration: Docker, Containers, Kubernetes

Hands-on experience with Kubernetes for efficient and scalable container orchestration

Hands-on experience with backup technologies: Bacula, Commvault, Veeam

Preferred Skills

Familiarity with monitoring and observability tools: Prometheus, Grafana

Exposure to provisioning tools like Foreman and MAAS

Understanding of virtualization platforms: KVM, Proxmox

Basic knowledge of AI model deployment and fine-tuning

Experience in driving automation and infrastructure optimization initiatives

Why This Role is a Unique Opportunity at Neysa

This role offers the opportunity to work on complex, large-scale infrastructure systems that power AI-driven platforms. You will play a critical role in maintaining system reliability, handling high-impact incidents, and shaping operational excellence in a fast-growing AI ecosystem. You’ll gain deep exposure to enterprise infrastructure, automation practices, and next-generation AI workloads while contributing to a high-performance environment.

Team Culture and Inclusion

Work in a collaborative, high-impact, and fast-paced environment

Be part of a culture that values ownership, innovation, and continuous learning

Thrive in an inclusive workplace where diverse ideas and perspectives are encouraged

Love what this role has to offer? Discover the world of Neysa: Website:https://neysa.ai/Socials LinkedIn|YouTube|Reddit|Instagram