System Debug Software Engineer

831 Intel Technology India Pvt. Ltd.; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

On-site role

Job summary

Intel Corporation in India (Bangalore) seeks a seasoned engineer to own end-to-end issue management across silicon and software, from sighting to closure. You will debug across firmware, BIOS, kernel, and drivers, drive RCA, and coordinate with validation, COEs, and product teams to ensure product quality.

Strong OS, kernel, and PCIe experience are required. This on-site role emphasizes lab bring-up, evidence-based debugging, and continuous improvement of validation coverage and automation to

Qualifications

• Bachelor’s or master’s degree in CS/CE/EE or related field with 5–7 years of experience.
• Deep knowledge of OS architecture, Linux kernel internals, memory management and scheduling.
• Experience debugging kernel panics, hangs, memory leaks and patching drivers.

Responsibilities

• Own end-to-end issue management across silicon and software programs through closure.
• Perform technical debugging, failure isolation, reproduction and RCA across firmware, BIOS, kernel, drivers and OS.
• Drive issue resolution across cross-functional teams until closure and ensure release readiness.
• Support customer and field escalations by investigating failures and driving corrective actions.
• Hands-on debugging including lab bring-up, hypothesis validation and escalation when required.
• Maintain documentation with debug evidence, reproduction steps, RCA findings, actions and traceability.
• Improve engineering efficiency via debug automation, AI-enabled workflows and tooling enhancements.
• Share knowledge and best practices across organization; improve log enablement and test content.

Skills

Linux kernel

Kernel debugger

Root cause analysis

x86 boot flow

Device drivers

PCIe drivers

I2C/SMBus/eSPI/SPI

Patch and debug firmware

AI for skills/agents

Education

Bachelor’s or Master’s in CS/CE/EE or related

Tools

PCIe Gen5/Gen6

Linux kernel internals

Kernel debugger

Job description

Job Details

Own end-to-end issue management across silicon and software programs, from issue sighting through root cause, fix validation, and closure. Perform technical debugging, failure isolation, reproduction, and root cause analysis across firmware, BIOS, kernel, drivers, OS, power, platform, and ecosystem component. Drive issue resolution across cross-functional teams including validation, development, firmware, architecture, COEs, product groups, and external stakeholders until closure. Assess issue exposure, tracking critical blockers, supporting release readiness decisions, and ensuring product quality criteria are met. Support customer and field escalations by investigating customer-reported failures, partnering with customer-facing teams, determining impact, and driving corrective actions. Hands on debug involving ticket triage, failure history review, lab bring-up, physical inspection, hypothesis validation, and escalation when required. Maintain accurate technical documentation including debug evidence, reproduction steps, root cause findings, corrective actions, disposition, traceability, and closure records. Manage issue prioritization, program-level exposure tracking, status reporting, metrics, dashboard accuracy, and overall ticket database health. Improve engineering efficiency through debug automation, AI-enabled workflows, creation of new skills and agents, tooling enhancements, and process optimization. Provide knowledge sharing and best practices across the organization and teams. Provide recommendation and fixes to validation test coverage on improvements in log enablement, test content and automation scripts and efficiency improvements which will reduce the initial triage time.

Qualifications

Bachelor’s or master’s degree in computer science (CS), Computer Engineering (CE), Electrical Engineering (EE), or a related engineering field with 5 to 7 Yrs of experience. Deep knowledge of operating system architecture, specifically Linux kernel internals (memory management, process scheduling, interrupt handling, and virtual memory). Proficiency with kernel debugger. Hands-on experience debugging kernel panics, system hangs, and memory leaks. Strong understanding of the x86 boot flow. Solid background writing, debugging, and patching device drivers (e.g., PCIe, USB/Type-C, Ethernet/NIC drivers, memory controllers). Experience with physical hardware protocols: PCIe Gen5/Gen6, I2C, SMBus, eSPI, and SPI. Cross-Layer Triage: Driving root-cause analysis (RCA) to determine whether a platform failure is caused by a hardware design defect, a BIOS configuration issue, or a driver bug. Good understanding of AI to create skills and agents using Claude or copilot and implement for use case needs.

Job Type

Experienced Hire

Shift: Shift 1 (India)

Primary Location: India, Bangalore

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Work Model

This role will require an on-site presence.

* Job posting details (such as work model, location or time type) are subject to change.

Additional Information

Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices.

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