System Account Manager II

Waters Corporation; Dehradun; Hybrid; INR 700,000 - 900,000; Full time

Job summary

Waters Corporation, a global leader in life sciences analytics, is seeking an Account Manager for the Uttarakhand region based in Dehradun/Haridwar/Roorkee. The role focuses on customer success across pharma, food, environmental, and academia sectors, driving solutions with Waters’ analytical technologies.

You will engage customers, deliver technical guidance, and collaborate with internal teams to develop business plans and expand accounts within the assigned territory.

Qualifications

• Bachelor/Master/PhD in chemistry, biochemistry, or marketing.
• Sales and market knowledge of LC and MS.
• Experience in solution selling, especially in chromatography and mass spectrometry.
• Exposure to an HPLC laboratory.

Responsibilities

• Address new and existing customers in pharma, food, environmental, and academia.
• Develop and expand accounts within the assigned territory.
• Visit customers regularly in the territory.
• Organise and deliver seminars and workshops at customer sites.
• Provide high quality technical advice while maximizing sales potential.
• Collaborate with Waters groups to ensure customer success.
• Formulate and execute business plans.
• Plan personal time and sales activities.
• Adhere to health, safety and environment requirements.
• Use CRM and related systems with a mindset for improvements.

Skills

Sales & Market Knowledge of LC & MS

Chromatography & MS experience

HPLC lab exposure

Communication skills

Time management

Education

Chemistry/Biochemistry/Marketing

Job description

Overview

Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for an Account Manager to support the very successful growth of our businesses across Uttarakhand Region and will be based out of Dehradun/Haridwar/Roorkee.Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances.

As Account Manager, you are an ambassador of Waters and will bring to the market Waters’ products and services. You will demonstrate a clear grasp of understanding the customers’ business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings you a great degree of flexibility working in the field. Your role will be designated to either a territory and/or markets.

Responsibilities

• Addressing new and existing customers in diverse markets (Pharma, Food, Environmental, Academia);
• Maintaining and developing existing customer and identifying and developing new accounts;
• Visiting regularly customers within the assigned territory;
• Organising, delivering and following up seminars and workshops at customer sites;
• Providing customers with high quality technical advice whilst maintaining a focus on maximising the sales potential;
• Collaborating, liaising and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g. Instrument Sales, Chemistry Operation and Informatics etc.);
• Formulating and successfully implementing business plans;
• Planning and prioritising personal time and sales activities;
• Adhering to Waters and customers relevant Health, Safety and Environment requirements when on site and as an individual employee;
• Using related systems, e.g. CRM, Service Plan, Quotation system, with a keen mind on improvements and upgrades.

Qualifications

Education:

• Bachelors Degree, Masters, or PhD in scientific area such as chemistry, biochemistry or Marketing

Experience:

• Sales & Market Knowledge of Liquid Chromatography & Mass Spectrometry.
• Nice to have technical and practical solution Selling Experience, particularly in Chromatography & Mass Spectrometry
• Exposurewithin a HPLC laboratory.

Skills:

• Action oriented and eager to achieve resultsStrong technical background in analytical technologies, especially LC and MAction oriented and eager to achieve results
• Sound communication and presentation skills
• Highly organized / well-prepared / time management skills
• Strong interpersonal skills and a good listener
• Matured disposition, positive attitude and strong sense of commitment
• Strong technical background in analytical technologies, especially LC and MS

Travel:

• This is a territory-based position with travelling within your designated territory, and occasional travels to other geographies for activities such as governance of department, local business support, meetings and training.

Company Description

Waters Corporation (NYSE:WAT)is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state,and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status,or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.