Supervisor, Quality Assurance

Ventra Health, Inc.; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Ventra Health, Inc. seeks a Supervisor for Coding Quality Assurance in Chennai, India. This role involves overseeing a team of medical coders, ensuring coding accuracy, conducting audits, and implementing training programs. Ideal candidates hold a Bachelor's degree in any Life Science field and possess CCS or CPC certification with at least 6 years of coding experience.

The Supervisor will foster a collaborative environment, enhance coding efficiency, and maintain compliance with healthcare regulations. Ventra Health is an equal opportunity employer and encourages diverse candidates to apply.

Qualifications

• Minimum of 6 years of experience in medical coding.
• Previous experience in a leadership or supervisory role.
• Familiarity with healthcare regulations, including HIPAA.

Responsibilities

• Lead and manage a team of medical coders.
• Conduct regular audits of medical coding work.
• Collaborate with coding educators to address training needs.
• Generate reports on coding accuracy and compliance.

Skills

Leadership

ICD-10 coding

CPT coding

HCPCS coding

Communication skills

Organizational skills

Education

Bachelor's degree in Life Science

CCS or CPC certification

Tools

Coding software

Electronic Health Record (EHR) systems

Job description

Job Summary

• The Supervisor, Coding Quality Assurance plays a crucial role in ensuring the accuracy and compliance of medical coding processes within a healthcare organization. This position involves overseeing and leading a team of medical coders, conducting quality assurance audits, providing feedback, and implementing improvement strategies to enhance coding accuracy and efficiency.

Essential Functions and Tasks

Team Leadership:

• Lead and manage a team of medical coders.
• Provide guidance, support, and mentorship to coding staff.
• Foster a collaborative and positive work environment.
• Conduct regular team meetings to discuss updates, challenges, and training opportunities.

Quality Assurance:

• Develop and implement a comprehensive medical coding quality assurance program.
• Conduct regular audits of medical coding work to ensure accuracy and compliance with coding guidelines, regulations, and organizational policies.
• Provide constructive feedback to coding staff based on audit findings.
• Collaborate with coding educators to address training needs identified during QA audits.

Training and Development:

• Identify training needs for coding staff based on audit results and industry changes.
• Develop and deliver training sessions to improve coding proficiency and compliance.
• Keep the coding team updated on changes in coding guidelines, regulations, and industry best practices.

Documentation and Reporting:

• Maintain accurate and detailed records of QA audits, feedback, and training activities.
• Generate reports on coding accuracy, compliance, and productivity.
• Communicate QA findings and trends to relevant stakeholders.

Process Improvement:

• Collaborate with coding managers and other stakeholders to identify opportunities for process improvement.
• Implement strategies to enhance coding accuracy, efficiency, and overall performance.

Communication and Collaboration:

• Foster effective communication between coding staff, other healthcare professionals, and relevant departments.
• Collaborate with other departments to address coding-related issues and optimize coding processes.

Education and Experience Requirements

• Bachelor's degree in any Life Science field.
• Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification.
• Minimum of 6 years of experience in medical coding.

Knowledge, Skills, and Abilities

• Previous experience in a leadership or supervisory role.
• Strong knowledge of ICD-10, CPT, and HCPCS coding systems.
• Familiarity with healthcare regulations, including HIPAA.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in using coding software and electronic health record (EHR) systems.

Compensation

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job‑related reasons.
• This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health

Equal Employment Opportunity (Applicable only in the US) Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.

Recruitment Agencies Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters. To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact [e-mail] to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.

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