Supervisor

East India Hotels (EIH); Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

East India Hotels (EIH) seeks a Security Supervisor to lead its Security Services, ensuring safety for guests, staff and property on a permanent basis. The ideal candidate will have security/fire safety certifications and 4–5 years of experience in hotels, airports, or corporate offices.

Responsibilities include supervising guards, managing security tools, and coordinating emergency response with strong leadership and English communication skills.

Qualifications

• Education: Graduate required.
• Certifications: NCC/C or B certificate; Fire Safety Course.
• Experience: 4–5 years in security roles, preferably in hotels, airports or corporate offices.
• Age: Below 30 years.

Responsibilities

• Supervise and coordinate daily security team activities per policy.
• Monitor CCTV, access control, alarms and maintain equipment.
• Lead emergency response including fire safety, first aid, evacuation.
• Conduct regular security audits, risk assessments and safety inspections.
• Maintain security logs and investigate incidents and breaches.
• Liaise with police, fire services and regulators as needed.
• Train and mentor security staff; conduct refresher trainings on safety procedures.
• Enforce discipline and uphold hotel standards in conduct.

Skills

Leadership

English communication

Security operations

Emergency response

Education

Graduate

Job description

Job Summary

We are seeking a graduate, disciplined, and experienced Security Supervisor to lead our Security Services team on a full?time, permanent basis. The role involves overseeing security operations, maintaining safety and compliance standards, and ensuring a secure environment for guests, staff, and property. The ideal candidate will have strong leadership skills, certifications in security/fire safety, and 4?5 years of experience in hotels, airports, or corporate offices.

Key Responsibilities

• Supervise and coordinate the daily activities of the security team, including guards/officers, ensuring all duties are performed per policy and procedure.


• Monitor and manage security tools such as CCTV, access control systems, alarms; ensure proper functioning and maintenance of all security equipment.


• Lead emergency response efforts including fire safety, first aid, evacuation, and crisis management; ensure team readiness for emergencies.


• Conduct regular security audits, risk assessments, and inspections to identify vulnerabilities and enforce safety/shielding measures.


• Maintain security logs, incident and accident reports; investigate and document security breaches or safety violations.


• Liaise with external authorities (police, fire services, safety regulators) when necessary; ensure compliance with legal and regulatory requirements.


• Train, mentor, and supervise security staff; conduct refresher training on fire safety, first aid, guest service, and emergency procedures.


• Enforce discipline, ensure team grooming and conduct meet hotel standards; maintain high professionalism and guest?friendly behavior from the security team.

Skills & Attributes

• Excellent command of English for both spoken and written communication; ability to interact respectfully with guests, staff, and external agencies.


• Highly physically fit; capable of long standing, patrolling, responding swiftly in emergencies.


• Observant, responsible, with strong integrity and ability to make decisions under pressure.


• Leadership qualities: able to motivate team, take ownership, enforce standards.


• Good problem?solving, conflict resolution skills, and attention to detail.

Qualification Criteria

• Education: Graduate.


• Certifications: NCC?C or B certificate; Fire Safety Course.


• Experience: 4 to 5 years in security roles, preferably in hotels, airport environments, or corporate offices, with at least some supervisory responsibility.


• Age: Below 30 years.

Employment Details

• Industry Type: Hotels & Restaurants


• Department: Security


• Employment Type: FTC

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.