Store Manager - Thane

Lenskart; Navi Mumbai; On-site; INR 450,000 - 750,000; Full time

Job summary

Lenskart in Navi Mumbai is seeking a Store Operations Manager to oversee daily store operations, optimize resources, and ensure outstanding customer satisfaction across the shop floor.

You will lead a team of retail associates, manage sales floor activities including visual merchandising, inventory control, stock replenishment, and coaching on product knowledge and service standards, while ensuring compliance with company policies and regulatory requirements to boost profitability.

Responsibilities

• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
• Oversee sales floor management, including visual merchandising, inventory control, and stock replenishment.
• Develop and implement strategies to drive sales growth, improve profitability, and enhance customer loyalty.
• Lead a team of retail staff members, providing guidance on product knowledge, sales techniques, and customer service standards.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Job description

Roles and Responsibilities

• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.


• Oversee sales floor management, including visual merchandising, inventory control, and stock replenishment.


• Develop and implement strategies to drive sales growth, improve profitability, and enhance customer loyalty.


• Lead a team of retail staff members, providing guidance on product knowledge, sales techniques, and customer service standards.


• Ensure compliance with company policies, procedures, and regulatory requirements.