Store Manager - Leading Sports Brand

Hindco Recruitment Consultants; Ernakulam; On-site; INR 500,000 - 600,000; Full time

Job summary

Hindco Recruitment Consultants in Ernakulam, Kerala, seeks an experienced Retail Store Manager to oversee daily operations, inventory, and visual merchandising. You will ensure service excellence and manage escalated customer issues while guiding a high-performing team.

The role emphasizes training, motivation, and achieving targets for a flagship store with high footfall, with close KPI monitoring of conversion, ATV, and foot traffic.

Qualifications

• 5+ years of retail experience, preferably in sportswear/fashion.
• Experience in managing flagship/high-footfall stores.
• Strong leadership and team management capabilities.

Responsibilities

• Manage daily store operations, inventory, and visual merchandising.
• Handle customer escalations and ensure service excellence.
• Lead, train, and motivate store staff to achieve goals.
• Monitor KPIs (conversion, ATV, footfall) and drive improvements.

Skills

Leadership

Team management

Communication

Customer service

Job description

• Manage daily store operations, inventory & visual merchandising
• Handle customer escalations & ensure service excellence
• Lead, train, and motivate store staff to achieve goals
• Monitor KPIs (conversion, ATV, footfall) & drive improvements

Required Candidate profile

• 5+ years of retail experience (sportswear/fashion preferred)
• Experience in managing flagship/high-footfall stores
• Strong leadership, team management and communication skills