Storage and Backup Administrator L2

Aforeserve; Navi Mumbai; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A leading technology company in Navi Mumbai is seeking a skilled Storage & SAN Engineer to manage and optimize enterprise storage environments, primarily focusing on Hitachi Storage systems. Responsibilities include SAN fabric administration, troubleshooting storage issues, and coordinating with backup teams. Suitable candidates will possess extensive technical knowledge, particularly in Hitachi storage solutions, and have strong analytical and communication skills. This role emphasizes a collaborative approach to ensure high availability of services.

Qualifications

• Hands-on experience with Hitachi VSP G/F Series, HCP, Ops Center, and HNAS.
• Strong knowledge of SAN technologies, including zoning and multipathing.
• Knowledge of replication technologies: TrueCopy, ShadowImage, GAD.

Responsibilities

• Administer and manage Hitachi storage systems.
• Manage and configure Brocade / Cisco SAN switches.
• Handle incident, request, and change management as per ITIL standards.
• Monitor storage utilization and capacity forecast.
• Work closely with backup teams for VTL/NAS-based backups.

Skills

Hitachi VSP G/F Series

SAN technologies

Brocade or Cisco SAN switches

Windows / Linux storage mapping

Incident, Change, and Problem Management

Education

BE / B.Tech / B.Sc / MCA or equivalent technical qualification

Tools

Hitachi Ops Center

VMware

Job description

Role Overview

The Storage & SAN Engineer will be responsible for managing, maintaining, and optimizing enterprise storage environments, predominantly based on Hitachi Storage systems. The role involves SAN fabric administration, performance tuning, capacity planning, incident resolution, and coordination with OEM (Hitachi) for escalations. The engineer will work closely with infrastructure, backup, and virtualization teams to ensure high availability of storage services.

Key Responsibilities

1. Hitachi Storage Management

• Administer and manage Hitachi VSP (G/F Series), HCP, HNAS, and related platforms.
• Perform storage provisioning, LUN allocation, volume expansion, and performance tuning.
• Monitor and manage Hitachi Ops Center, Device Manager, and Storage Navigator.
• Execute microcode updates, storage firmware upgrades, and patches.
• Conduct health checks, system diagnostics, log analysis, and redundancy validation.

2. SAN Fabric Administration

• Manage and configure Brocade / Cisco SAN switches.
• Perform zoning (single/multiple initiator), VSAN management, port configurations.
• Monitor fabric performance, resolve SAN congestion, and detect bottlenecks.
• Troubleshoot fabric-level issues, link failures, port flaps, and path failures.

3. Storage Operations & Support

• Handle incident, request, and change management as per ITIL standards.
• Troubleshoot storage performance issues, host connectivity errors, and multipathing issues.
• Provide L2/L3 support for storage outages and RCA documentation.
• Coordinate with Hitachi support for escalations and replacement activities.

4. Capacity & Performance Management

• Monitor storage utilization, capacity forecast, and resource optimization.
• Generate performance reports, trend analysis, and tuning recommendations.
• Manage replication technologies (TrueCopy, ShadowImage, GAD).

5. Integration with Server & Backup Teams

• Ensure proper storage mapping to VMware, Windows, Linux servers.
• Work closely with backup teams to configure VTL/NAS-based backups.
• Validate storage performance for virtualized and mission-critical applications.

Required Skills & Expertise

Technical Skills

• Hands-on experience with Hitachi VSP G/F Series, HCP, Ops Center, and HNAS.
• Strong knowledge of SAN technologies, including zoning, multipathing (MPIO), FC protocols.
• Experience with Brocade or Cisco SAN switches.
• Knowledge of replication technologies: TrueCopy, ShadowImage, GAD, Universal Replicator.
• Understanding of VMware storage integration (datastores, VMFS, RDM).
• Familiarity with ITIL process Incident, Change, and Problem Management.
• OS-level understanding of Windows / Linux storage mapping.

Certifications (Preferred)

• Hitachi Qualifications (HQT / HCP / VSP Installation & Configuration)
• Brocade or Cisco SAN certification (optional but preferred)
• ITIL Foundation Certification

Soft Skills

• Strong analytical and troubleshooting capabilities
• Good communication and documentation skills
• Ability to work under pressure during outages
• Ability to manage multiple tasks and priorities

Education

• BE / B.Tech / B.Sc / MCA or equivalent technical qualification.