State Operations Manager

Corishta Ltd.; India; Remote; INR 1,500,000 - 2,400,000; Full time

Job summary

Corishta Ltd. in India seeks a State Operations Manager responsible for performance across a state, managing district managers and ensuring accuracy of monthly numbers. You will travel to districts, coach teams, and implement improvement plans while coordinating district recruitment.

The role emphasizes hands-on operations, field leadership, and accountability for reporting and standards across multiple Tier 2 and Tier 3 locations.

Qualifications

• Six+ years in operations with at least three years leading district/branch teams.
• Experience managing teams in Tier 2 and Tier 3 locations.
• Strong grasp of field operations metrics and accountability.

Responsibilities

• Manage district managers within the state and coach on performance.
• Review district operating standards and ensure compliance.
• Own the state-level reporting pack and ensure numbers are accurate.
• Travel to districts and review operations directly with teams.
• Identify underperforming districts and turn around with a written plan.
• Coordinate recruitment and onboarding for new district teams.
• Represent the state to the National Operations Head and report honestly.
• Support opening of new districts within the state.

Skills

District leadership

Team coaching

Performance management

Reporting

Territory management

Field operations

Travel readiness

People management

Job description

As State Operations Manager you are accountable for how Corishta performs in one state. You will manage the district managers in your state, hold them to the operating standards, and make sure the state’s monthly numbers are real. You will spend most of your time with the districts rather than at a desk, and you will be judged on the quality of the operations you have built, not on the volume of your reporting.

Responsibilities

• Manage the district managers within the state and coach them on performance
• Review district operating standards and make sure they are followed
• Own the state-level reporting pack and ensure the numbers behind it are accurate
• Travel to districts and review operations directly with the teams
• Identify districts that are struggling and turn them around with a written plan
• Coordinate recruitment and onboarding for new district teams
• Represent the state to the National Operations Head and report honestly on the state’s position
• Support the opening of new districts within the state

Requirements

• Six or more years in operations, with at least three years managing district, branch or city teams
• Experience leading teams in Tier 2 and Tier 3 locations
• Strong working knowledge of field operations and of how district teams are measured
• Comfort with operational metrics and with holding managers accountable
• Extensive travel within the assigned state
• Experience in a consumer services or network-distributed business
• Exposure to matrimonial or allied relationship services
• Experience opening new districts

Preferred Skills

• Operations management
• District team leadership
• Performance management
• Reporting
• Operational auditing
• Coaching
• Territory management
• Network expansion
• Process standardisation
• Local market knowledge

Compensation

This is a full-time salaried position. Salary for this role is confirmed individually during the hiring process and is based on experience; no fixed figure is advertised at this stage.

Work Location

• Lucknow, Uttar Pradesh
• Noida, Uttar Pradesh
• Kanpur, Uttar Pradesh
• Varanasi, Uttar Pradesh
• Patna, Bihar
• Muzaffarpur, Bihar
• Gaya, Bihar
• Indore, Madhya Pradesh
• Bhopal, Madhya Pradesh
• Jabalpur, Madhya Pradesh
• Gwalior, Madhya Pradesh
• Mumbai, Maharashtra
• Pune, Maharashtra
• Nagpur, Maharashtra
• Nashik, Maharashtra