State Credit Manager - Ahmedabad

Birla Carbon; India; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Birla Carbon in Ahmedabad is seeking a State Credit Manager to implement effective credit strategies aimed at minimizing early delinquencies while optimizing overall efficiency. The ideal candidate will oversee market penetration strategies and ensure compliance with financial regulations.

This role involves significant interaction with various teams to smoothen disbursement processes and reinforce strong stakeholder relationships. A relevant degree and experience in credit management are essential.

Qualifications

• Experience in implementing credit strategies to minimize delinquencies.
• Ability to analyze market trends and adjust credit portfolios accordingly.
• Proficient in regulatory compliance and risk management frameworks.

Responsibilities

• Implement credit strategy to enhance processing capabilities.
• Monitor behavior of customers to minimize delinquencies.
• Collaborate with stakeholders for efficient loan disbursement.

Skills

Credit strategy implementation

Market analysis

Compliance adherence

Risk management

Education

Relevant degree in finance or related field

Tools

Risk assessment tools

CRM systems

Job description

State Credit Manager – Business Loan for Ahmedabad

Job Purpose

• Enhance file processing capabilities by implementing a robust credit strategy to minimize early delinquencies in regularly bouncing customers, closely monitoring behavior through tools like regional policies and a risk framework.
• Achieve deeper market penetration in smaller regions by maintaining efficient turnaround times, aligning growth vision with the overarching goal to reach a portfolio value of 2 lakh crore.
• Contribute to ROA through resource optimization and reduced credit losses, ensuring strict adherence to compliance and regulatory frameworks, including DSG guidelines when creating functional layers.

Enabling technology and process improvement leading to optimization of efficiency and reducing manual process.

Dimensions

Business Workforce: 25; Contract employees: 6; Total workforce: 34.

Budget (Cr) FY 26 closing book: 40 Cr; Expected performance: 45% approval rates.

Job Context & Major Challenges

• Manual Processes: Without technology, underwriting processes may heavily rely on manual tasks, leading to inefficiencies, increased processing times, and a higher likelihood of errors.
• Limited Data Analysis: Technology facilitates the analysis of large datasets for better risk assessment. Without it, underwriters may have limited access to data, hindering their ability to make informed decisions and identify emerging trends.
• Scalability Issues: Manual underwriting processes may struggle to scale with the growing volume of business, leading to bottlenecks, delays, and a potential compromise in the quality of underwriting decisions.
• Increased Operational Costs: Manual underwriting can be resource-intensive, requiring more staff and time, which may lead to higher operational costs and reduce overall efficiency and profitability.
• Lack of Automation: Technology enables the automation of routine and repetitive tasks, without which underwriters may spend more time on administrative work, limiting capacity for complex risk assessments.
• Inability to Leverage Data Sources: Without technology, the underwriting team cannot tap into alternative data and make well-informed decisions.
• Reduced Competitiveness: In an industry where competitors use advanced technologies, lack of such tools can hinder competitiveness and client attraction.

Key Result Areas

• Training and development of resources to implement defined risk framework, evaluate proposals, and adhere to policy programs.
• Analyzing impact of decisions and adapting portfolio controls as per market performance.
• Maintaining turnaround time and ensuring timely submission of required responses.
• Responding to compliance teams on adverse observations for customers.
• Ensuring audits are timely and responding to collection and legal actions against defaulting parties.

Process Improvements

• Exploring process changes to improve efficiency.
• Monitoring portfolio health via tools like segment assessments.
• Maintaining a credit manager dashboard covering stage-wise data, bounce trends.
• Implementing simplified strategies for frequent bouncing or visiting required customers.

Business Growth / Cross Functional Coordination / Stakeholder Management

• Support sales team in maintaining partner relationships with DSAs and Channel Partners.
• Communicate credit standards and support smooth disbursement processes.
• Educate business team on trends and corrective actions.
• Contribute to business strategy and expansion with credit and risk strategies.
• Develop required skillsets within team through training.
• Ensure framework implementation across layers and adherence to DSG.

Deliver, Stay and Growth

• Ensure required layers are created and talent grows within the system.
• Understand workforce requirements to create an environment that supports growth.

Job Purpose of Direct Reports - Supply Chain Finance

• Program & ensure proposals comply with Credit policy, RBI, and statutory regulations.
• Regularly monitor credit portfolio and early warning triggers to manage asset quality.
• Design processes within regulatory frameworks.
• Review anchor companies/programs (vendor/dealer finance) for SCA vertical.
• Recommend quality anchor programs to ensure minimal NPAs.

Relationships

Internal

• Sales team: Daily business MIS, proposal reviews, new initiatives, branch updates.
• Risk team: Daily proposal approvals, interest rate approvals, market intelligence.
• Operations team: Client servicing issues, pricing matrix.
• Others: Business discussions for smooth operations, portfolio reviews, credit approvals.

External

• Existing and Potential Customers: Fortnightly interaction to manage CRM & market pulse.