Staff UXR

Jiostar; India; On-site; INR 2,200,000 - 4,200,000; Full time

Job summary

JioStar is seeking a seasoned User Researcher to partner with designers, product managers, and engineers to define and create new experiences for JioHotstar. You will contribute to a wide range of product and design/UX research projects, including generative and evaluative studies, to drive efficiency and business impact.

The ideal candidate will bring 7-8 years of UX research experience, strong knowledge of qualitative and quantitative methods, and a passion for turning research into tangible

Qualifications

• 7-8 years of experience in UX research or similar role.
• Experience with qualitative and quantitative methods, including experimental design and surveys.
• Ability to translate research insights into actionable product improvements.

Responsibilities

• Lead and design new product experiences across platforms.
• Collaborate with designers, product managers, and engineers to frame problems and plan execution.
• Coordinate with UXR and data science teams to define metrics-driven, user-centered solutions.
• Create user flows, wireframes, and UI prototypes in collaboration with cross-functional teams.

Skills

UX Research

Qualitative Research

Quantitative Research

User Testing

Stakeholder Collaboration

Education

UX-related degree

Job description

JOB SUMMARY

JioHotstar is a one stop destination for all things entertainment, from Live Sports, Indian and International Shows and Movies across all Jio and Star properties to all Disney content, including Pixar, Marvel, Star Wars, National Geographic and Disney+ originals. We are now looking for the brightest minds to build the future of entertainment with us. As a User Researcher, you will partner closely with designers, product management, and engineers to define and create new experiences for JioHotstar. We carry out a wider range of product and design/ UX research projects with generative and evaluative research, both. We also contribute to efficiency, effectiveness and other areas of business and company objectives that makes our work diverse and impactful.

KEY RESPONSIBILITIES

• Leading and designing new products, interfaces, and user experiences across multiple platforms
• Working with product designers & managers to define and redefine the problem statement, and come up with a project execution plan
• Coordinating with the UXR team & data science team, to devise and design impactful metrics-driven and user-centric solutions
• Collaborating with teams of engineers and product managers throughout the design process - from content to production - to create user flows, wireframes & build user-interface mockups and prototypes

SKILLS & ATTRIBUTES FOR SUCCESS

7-8 years of experience as a UX Research Specialist or a similar role. Weightage will be given to project and hands-on experience rather than educational qualifications. Relevant product research experience, either in an end-to-end, usability, or generative setting. Knowledge of qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more. Keen interest in the UX Design processes and methodologies. Passion for research and testing, along with eagerness to collaborate with other creative contributors in Agile project teams. Have an entrepreneurial zeal to get things done & figure out ways to translate research insights into product experiences. Proven ability to work within tight timelines and with excellent project management skills. Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences. Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures. Ability to keep track of multiple projects and connect the dots, to complement the core product and business values. Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast paced settings. Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize tangible value and productively execute on research/testing findings.

GOOD TO HAVE

A person who has applied primary research in the consumer-facing product space. Educational qualification that is either a degree in Psychology, User Experience, Design, Human-Computer Interaction, Anthropology, Social sciences or related fields.

ABOUT JIOSTAR

Perched firmly at the nucleus of spellbinding content and innovative technology, JioStar is a leading global media & entertainment company that is reimagining the way audiences consume entertainment and sports. Its television network and streaming service together reach more than 750 million viewers every week, igniting the dreams and aspirations of hundreds of million people across geographies.

JioStar India Private Limited (formerly known as Star India Private Limited) is an equal opportunity employer. The company values diversity and its mission is to create a workplace where everyone can bring their authentic selves to work. The company ensures that the work environment is free from any discrimination against persons with disabilities, gender, gender identity and any other characteristics or status that is legally protected.