Staff Software Engineer, Platforms

Wayfair; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Wayfair is looking for a Staff Engineer in Bengaluru to join the Reliability and Developer Experience Platforms team, driving technology strategy and leading development teams.

The role requires 17+ years of engineering expertise, with a strong emphasis on reliability, observability, and scalable systems, contributing to transformative software products.

Ideal candidates should possess deep platform engineering skills and a knack for mentoring technology teams in a fast-paced environment.

Qualifications

• 17+ years of engineering experience, with 10 years on high-performance products.
• Hands-on experience in driving impactful software transformations.
• Proven architectural decision-making for large-scale platforms.

Responsibilities

• Develop a technology strategy for Reliability and Developer Experience Platforms.
• Lead software development teams and manage the SDLC.
• Mentor architecture and engineering team members.

Skills

Scalable backend systems

SRE principles

Infrastructure as code

API design

Software engineering

Tools

Terraform

Kubernetes

Datadog

Prometheus

OpenTelemetry

Job description

Staff Engineer - Reliability & Developer Experience Platforms

Wayfair is seeking a passionate and driven Staff Engineer to join our “Reliability and Developer Experience Platforms” team. In this pivotal role, you will be instrumental in shaping and executing our strategy for Reliability, Observability, and Platform Insights across Wayfair's extensive distributed systems. You will be at the forefront of building and engineering 'Platform as a Product' offerings and driving enablement initiatives that empower our engineering organization to build and operate highly reliable and efficient systems at scale.

With the broad reach of the technologies we are using, you will have the opportunity to grow your network and skills by being exposed to new people and ideas who work on a diverse set of cutting‑edge technologies. If you are fascinated by engineering extremely large and diverse data systems and are passionate about troubleshooting challenging technical problems in a rapidly innovating cloud environment, you could be a great fit.

What You’ll Do

• Play a key role in developing and driving a multi‑year technology strategy for the Reliability and Developer Experience Platforms that handles reliability complexities across Wayfair’s large‑scale system strategy.
• Lead multiple software development teams—architecting solutions at scale to empower the business—and own all aspects of the SDLC: design, build, deliver, and maintain.
• Indirectly manage several architects and managers by offering coaching, guidance, and mentorship to support individual and team growth.
• Inspire, coach, mentor, and support your technology team members to grow and retain the engineering talents.
• Lead your team and peers by example. As a senior member of the team your methodologies, technical and operational excellence practices, and system designs will help to continuously improve our platforms.
• Identify, propose, and drive initiatives to advance the technical skills, standards, practices, architecture, and documentation of our platforms.
• Facilitate technical brainstorms and decision making with an appreciation for trade‑offs.
• Continuously rethink and push the status quo, even when it challenges established ideas.

What You’ll Need

• As a Senior Architect or Staff Engineer, a key focus on collaboratively building impactful products and platforms, working closely with both Product Management and Engineering stakeholders.
• A results‑oriented and collaborative individual with a pragmatic approach and a continuous improvement mindset, possessing hands‑on experience in driving impactful software transformations within complex, high‑growth environments.
• 17+ years of engineering experience, of which at least 10 years spent building and adopting highly performant products and platforms.
• Proven experience in making critical architectural and design decisions for large‑scale platforms, demonstrating a strong understanding of the trade‑offs between time‑to‑market and long‑term flexibility.
• Capability to communicate and collaborate across the wider organization, influencing decisions with and without direct authority and always with inclusive, adaptable, and persuasive communication.
• Demonstrated analytical and decision‑making skills, effectively integrating technical feasibility with business requirements to drive informed and impactful outcomes.

We Are a Match Because You Have

• Deep expertise in scalable, observable platform engineering: Proven track record in architecting scalable backend systems using modern patterns (microservices, event‑driven), with built‑in observability via tools like Datadog, Prometheus, and OpenTelemetry.
• Strong SRE mindset for developer platforms: Applies SRE principles (SLOs, error budgets, automation) to platform products, ensuring reliability and reducing toil for developers; led SLO definition and implementation for CI/CD systems.
• Infrastructure as code & automation expertise: Extensive use of Terraform and automation tools to build reusable, self‑service infrastructure on platforms like Kubernetes.
• Developer‑centric tools & API design: Built intuitive APIs, CLI tools, and self‑service deployment systems with deep empathy for developer workflows.
• Robust software engineering & developer journey focus: Strong coding skills and deep understanding of the developer lifecycle, consistently driving platform features that align with developer needs and workflows.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including those with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.

Equal Opportunity Employer

We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].