Staff Machine Learning Engineer

Tekion Corporation; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Tekion Corporation in Bengaluru is seeking an experienced ML engineer to build and operate the production backbone that delivers low-latency ML services across Tekion’s DMS, CRM, Digital Retail, Service, Payments, and enterprise products.

You will own pipelines, microservices, CI/CD, observability, and runtime reliability, collaborating with Applied Sciences and Product to turn ideas into measurable dealer and consumer impact.

Qualifications

• 8-11+ years in ML engineering/ML Ops or backend/platform engineering with production ML.
• Experience with LLMs, retrieval systems, vector stores, and graph/knowledge stores.
• Strong software engineering fundamentals: Python plus Java/Go/Scala; API design; concurrency; testing.
• Hands-on with orchestration frameworks and libraries (LangChain, LlamaIndex, OpenAI Function Calling, AgentKit).
• Knowledge of agent architectures and safe execution patterns; data pipelines (Airflow/Kubeflow, Spark/Flink, Kafka).
• Microservices, Docker/Kubernetes, REST/gRPC; model ops, observability, and cloud basics (AWS).

Responsibilities

• Turn Applied Sciences prototype models into fast, reliable services with defined API contracts.
• Integrate with the LLM Gateway/MCP and prompt/config versioning.
• Build and orchestrate CI/CD pipelines.
• Review models, refactor code, containerize, deploy, version, and monitor quality.
• Collaborate with data scientists, data engineers, product managers, and architects on enterprise systems.
• Monitor and mitigate risks unique to LLMs and agentic systems; implement prompt management and governance.

Skills

Python

ML Engineering

LLMs

CI/CD

Observability

APIs

Tools

LangChain

LlamaIndex

OpenAI Function Calling

Airflow

Kubernetes

Job description

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Introduction

Build andoperatethe production backbone that takes models from Applied Sciences (AS) and delivers reliable, low-latency ML services acrossTekion’sDMS, CRM, Digital Retail, Service, Payments, and enterprise products.You’llown pipelines, microservices, CI/CD, observability, and runtime reliability—workinghand-in-handwith Applied Sciences and Product to turn ideas into measurable dealer and consumer impact.

Why this Role Matters

Accelerate the rollout of LLM-powered and agent-driven features across Tekion products.

Enable agentic workflows that automate, reason, and interact on behalf of users and internal stakeholders.

Operationalize secure, compliant, and explainable LLM and agentic services at scale.

Convert Applied Sciences models into scalable, compliant, cost‑efficient production services.

Standardize how models are trained,validated, deployed, andmonitoredacrossTekionproducts.

Power real-time, context-aware experiences by integrating batch/stream features, graph context, and online inference.

WhatYou’llDo

Turn AppliedSciencesprototypemodels(tabular, NLP/LLM, recommendation, forecasting) into fast, reliable services with well‑defined API contracts.

Integrate with the LLM Gateway/MCP,prompt/config versioning.

Build and orchestrate CI/CD pipelines.

Review data science models; refactor and optimize code; containerize; deploy; version; andmonitorfor quality.

Collaborate with data scientists, data engineers, product managers, and architects to design enterprise systems.

Monitor, detect, and mitigate risks unique to LLMs and agentic systems.

Implement prompt management: versioning, A/B testing, guardrails, and dynamic orchestration based on feedback and metrics.

Design batch/stream pipelines (Airflow/Kubeflow, Spark/Flink, Kafka) and online features linked to our domain graph.

Build inference microservices (REST/gRPC) with schema versioning, structured outputs, and stringent p95 latency targets.

Manage the model/feature lifecycle: feature store strategy, model/agent registry, versioning, and lineage.

Instrument deep observability: traces/logs/metrics, data/feature drift, model performance, safety signals, and cost tracking.

Ensure real-time reliability: autoscaling, caching, circuit breakers, retries/fallbacks, and graceful degradation.

Develop templates/SDKs/CLIs, sandbox datasets, and documentation that make shipping ML the default path.

Basic Qualifications

8 - 11+ years in ML engineering/MLOps or backend/platform engineering with production ML.

Experience with LLMs, retrieval systems, vector stores, and graph/knowledge stores.

Strong software engineering fundamentals: Python plus one of Java/Go/Scala; API design; concurrency; testing.

Hands‑on with orchestration frameworks and libraries (LangChain,LlamaIndex, OpenAI Function Calling,AgentKit, etc.).

Knowledge of agent architectures (reactive, planning, retrieval‑augmented agents), and safe execution patterns.

Pipelines and data: Airflow/Kubeflow or similar; Spark/Flink; Kafka/Kinesis; strong data quality practices.

Microservices and runtime: Docker/Kubernetes, service meshes, REST/gRPC; performance and reliability engineering.

Model ops: experiment tracking, registries (e.g.,MLflow), feature stores, A/B and shadow testing, drift detection.

Observability:OpenTelemetry/Prometheus/Grafana; debugging latency, tailbehavior, and memory/CPU hotspots.

Cloud: AWS preferred (IAM, ECS/EKS, S3, RDS/DynamoDB, Step Functions/Lambda), with cost optimization experience.

Security/compliance: secrets management, RBAC/ABAC, PII handling, auditability.

Preferred Qualifications

Product-oriented: You measure success by dealer and consumer outcomes, not just technical metrics.

Reliability‑and‑ safety‑first: You move fast with guardrails, rollbacks, and clear SLOs.

Systems thinker: You design for multi‑tenant scale, portability, and cost efficiency.

Collaborative: You translate between Applied Sciences, Product, and the Data & AI Platform; you document and teach.

Pragmatic: You automate the 80% and leave room for rapid experimentation.

Opportunity to work with some of the smartest minds to solve complex challenges at scale.

Impactful role in shaping and securing a global, cloud‑native & AI driven platform.

Innovative, collaborative, and fast‑paced culture.

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

For more information on our privacy practices, please refer to our Applicant Privacy Notice here .

Wherever you are in the process, we’re ready
to help drive your business forward.