Staff Delivery Manager

bp; Maharashtra; Hybrid; INR 3,500,000 - 5,500,000; Full time

Job summary

BP India seeks an experienced Staff Delivery Manager to lead end-to-end delivery of digital solutions, driving agile practices and ensuring customer-centric outcomes within BP's digital ecosystem.

The role emphasizes leadership through ambiguity, metrics-driven delivery, and strong partner management with vendors and internal stakeholders. Hybrid work arrangement in Maharashtra supports office and remote collaboration.

Qualifications

• Senior delivery management experience in a large, complex organization.
• Deep understanding and practical experience with agility core practices.
• Exceptional communication, collaboration, and facilitation skills.
• Proven ability to create and measure impact of digital initiatives.
• Strong background in fostering creativity and innovation.
• Customer-centric mindset with a track record of delivering user-focused solutions.
• Familiarity with digital ecosystems and their management.
• Expertise in influencing and collaborator management.
• Commitment to knowledge sharing and continuous improvement.
• Proven ability to lead through ambiguity in dynamic environments.
• Experience in managing and optimizing design processes.
• Strong capability in managing performance of individuals and teams.
• Excellent partner relationship management skills.
• Practical experience with prototyping methodologies.

Responsibilities

• Lead end-to-end delivery of digital products and services aligned with strategic objectives and customer needs.
• Implement and nurture agility practices (Scrum, Kanban) to optimize team performance.
• Facilitate communication and collaboration across cross-functional teams, customers, and partners.
• Define metrics, track progress, and continuously seek improvement opportunities.
• Develop a culture of creativity and innovation in product development.
• Champion customer-centric thinking throughout the delivery lifecycle.
• Navigate complex digital ecosystems, seeking integration and optimization opportunities.
• Lead workshops, retrospectives, and planning sessions effectively.
• Use influencing techniques to align stakeholders and resolve conflicts.
• Promote knowledge sharing within and across teams.

Skills

Agility practices

Communication

Facilitation

Influencing

Leadership

Design thinking

Job description

Entity

Technology

Job Family Group

IT&S Group

Job Description

Job Summary:

We are seeking a highly motivated and experienced Staff Delivery Manager to lead and optimize the delivery of sophisticated digital solutions for BP International Limited. This role focuses on driving agile practices, encouraging teamwork, and ensuring customer-centric outcomes across our digital ecosystem.

Job Responsibilities

• Lead and handle the end-to-end delivery of digital products and services, ensuring alignment with strategic objectives and customer needs.
• Implement and nurture Agility core practices, including Scrum, Kanban, and other agile methodologies, to optimize team performance and delivery efficiency.
• Facilitate effective Communication and Collaboration across cross-functional teams, customers, and external partners.
• Drive Crafting and measuring impact by defining clear metrics, tracking progress, and continuously seeking opportunities for improvement.
• Develop a culture of Creativity and Innovation, encouraging new insights and approaches to problem-solving and product development.
• Champion Customer centric thinking throughout the delivery lifecycle, ensuring solutions meet and exceed user expectations.
• Navigate and demonstrate the complexities of Digital Ecosystems, finding opportunities for integration and optimization.
• Apply Facilitation skills to lead workshops, retrospectives, and planning sessions effectively.
• Employ Influencing techniques to gain agreement from customers, lead expectations, and resolve conflicts.
• Promote Knowledge Sharing within and across teams, encouraging a learning environment anguidelinece adoption.
• Demonstrate strong leadership by Leading through ambiguity, providing clear direction, and empowering teams to adapt to change.
• Oversee Managing and optimizing design processes to ensure user-friendly, scalable, and high-performing solutions.
• Focus on Managing Performance of delivery teams, providing coaching, feedback, and support for professional growth.
• Develop and maintain strong Partner relationship management, ensuring effective collaboration with external vendors and strategic partners.
• Guide and support teams in Prototyping and testing new features and functionalities, iterating based on feedback and insights.

Job Qualifications

• Proven experience in a senior delivery management role, ideally within a large, complex organization.
• Deep understanding and practical experience with Agility core practices.
• Exceptional Communication, Collaboration, and Facilitation skills.
• Demonstrated ability in Creating and measuring impact of digital initiatives.
• Strong background in fostering Creativity and Innovation.
• A customer-centric attitude with a track record of delivering successful user-focused solutions.
• Familiarity with Digital Ecosystems and their effective management.
• Expertise in Influencing and collaborator management.
• A dedication to Knowledge Sharing and continuous improvement.
• Proven track record to Lead through ambiguity and get results in dynamic environments.
• Experience in Managing and optimizing design processes.
• Strong capabilities in Managing Performance of individuals and teams.
• Excellent Partner relationship management skills.
• Practical experience with Prototyping methodologies.

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type

This position is a hybrid of office/remote working

Skills

Agility core practices, Agility core practices, API and platform design, Benefits Management, Business Analysis, Business modelling, Client Counseling, Cloud Platforms, Configuration management and release, Data Analysis, Data design, Data Management, Demand Management, Design Thinking, Dialogue enablement, Digital Innovation, Digital Product Management, Employee Experience, Empowering Others, Facilitation, Influencing, Long Term Planning, Managing change, Marketing strategy, Measurement and metrics {+ 5 more}

Legal Disclaimer

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.