SRM LCMM | Delhi

Aditya Birla Group; New Delhi; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Aditya Birla Capital Limited (ABCL) is seeking a Relationship Manager/Senior Relationship Manager for Wholesale Solutions based in New Delhi, India. You will manage client relationships, drive book expansion, and coordinate with internal teams to deliver tailored financial solutions.

The ideal candidate holds CA or MBA qualifications, with strong analytical, communication, and networking skills, and a readiness to travel as required.

Qualifications

• CA or MBA with relevant banking experience.
• Strong analytical thinking and attention to detail.
• Effective communication and reporting skills.
• Willingness to travel and manage stakeholder relationships.

Responsibilities

• Identify business development opportunities and drive client acquisition in Mid Corporates.
• Deliver on sales targets and expand the book through proactive engagement.
• Liaise with internal risk and operations teams to ensure smooth transactions.
• Prepare MIS and report on sales operations and productivity metrics.

Skills

Wholesale Banking

Relationship Management

Sales Finance

Education

CA

MBA

Job description

DEPARTMENT-1 Wholesale - Large Corporate

Country India

Worksite New Delhi - Punj Business Cent

Skills

Skill

Wholesale Banking Relationship Management Sales Finance

Chartered Accountant MBA

CERTIFICATION

Job Description

Job Description

Enriching Lives Winning as ONE

ABC Company Info:

Aditya Birla Capital Limited ("ABCL") is the holding company for the financial services businesses of the Aditya Birla Group.With subsidiaries/JVs that have a strong presence across Protecting, Investing and Financing solutions, ABCL is a financial solutions group that caters to the diverse needs of its customers across their life cycle. Powered by more than 38,000 employees, the businesses of ABCL have a nationwide reach with over 1300 branches, more than 2,00,000 agents/channel partners and various bank partners.

What makes an ideal ABC Citizen?

At ABC, we are constantly on the lookout for individuals who resonate with our 5 core values of Speed, Passion, Integrity, Seamlessness and commitment and live them every day, while also understanding our vision. We believe in building leaders who thrive on challenges, take the onus of creating and sustaining strong teams, and forms strong networks as a result of effective relationship-building.

Business

Unit

Location

Role

Relationship Manager/ Senior Relationship Manager

Department

Wholesale Solutions

Eligibility Criteria

CA/ MBA

• Analytical thinking and attention to detail.
• Integrity and strong ethical standards.
• Effective communication and reporting.
• Process orientation and innovative mindset.
• Networking and stakeholder management.
• Flexibility for travel.

Key Result Areas

Supporting Actions

• Identify business development opportunities and execute client acquisition activities (prospecting, lead generation, client engagement, need articulation, solution fitment, relationship maintenance), driving book expansion and ABFL brand presence in the market
• Deliver on sales targets as assigned as part of the Mid Corporates segments, by building strong client relationships via proactive engagement and customized solutioning
• Scan the market, competitive offerings and potential clients in Mid Corporates segments on a periodic basis; report on emerging trends and business opportunities
• Identify, report on and execute opportunities for cross-selling other ABFSG products/ solutions as per client needs

Client Engagement & Relationship Management

• Identify and act on opportunities for effective client engagement through proactive communication and partnership orientation

Operational Effectiveness

• Proactively liaise with internal stakeholders to enhance process efficiencies for strong client engagement and relationship management
• Drive faster TATs by building strong relationships with internal stakeholders in order to enhance brand credibility and expand customer base
• Adopt prescribed improvements in processes and best practices in order to enhance operational productivity, adhere to and improve TATs, and suggest improvements as well
• Prepare MIS and report on sales operations and productivity metrics such as disbursements, profits, NPAs, client base expansion, new product launches, new branches, etc., periodically as per agreed timelines and formats

Internal Stakeholder Management

• Proactively build and maintain relationships with key internal stakeholders (E.g. Operations, Risk) for smooth and efficient transactions and issue resolution
• Execute compliant Sales Operations and work in line with risk management principles in coordination with Risk team
• Support risk management by maintaining focus on prescribed guidelines and process checks at all stages, raising potential alarm cases in advance
• Provide inputs on financial risk in proposals to clients and support proposal finalization in accordance with risk management practices
• Proactively identify and report risks in order to ensure portfolio quality is maintained
• As part of Relationship Maintenance, study client performance (accounts, business performance, etc.) periodically

Liaise with internal stakeholders (such as Risk, Operations etc) and client stakeholders for optimal resolution of specific escalation cases